We need to create processes that encourage journalists to investigate why they make mistakes, and help them generate ideas and solutions. The news organization is responsible for providing the error data and presenting it in a way that encourages learning. But, ultimately, we’re all best served if we search out a solution by researching and asking questions. You know, by being journalists.

Correction of the Week

“On 29 March and 1 April last year we reported that Mr Patel was an evil terrorist who had been jailed for his part in a transatlantic jet terror plot. While he had been convicted under Section 58 of the Terrorism Act of possessing material that might be useful to terrorists, the court accepted that he unwittingly held documents for a friend of his father. Mr Patel has never had any involvement with terrorism acts. We are happy to set the record straight and apologise to him.” – The Sun (U.K.)

Craig Silverman is the editor of RegretTheError.com and the author of Regret The Error: How Media Mistakes Pollute the Press and Imperil Free Speech. He is also the editorial director of OpenFile.ca and a columnist for the Toronto Star.