We need, then, to redefine transparency for the digital age—or, better, to return to an older definition of what transparency means to our democracy. Being better than Bush when it comes to transparency isn’t good enough. Celebrations of Obama’s inauguration—and the Web site that came with it—as ushering in a New Age of Transparency are premature at best: as we’ve seen again and again, talking about transparency does not transparency make. And while there are plenty of reasons to be hopeful—including Obama’s signing, this afternoon, of two transparency-friendly executive orders—as Saul Hansell put it yesterday on The New York Times’s Bits blog, “Like so much else on this hopeful day, there is the lingering question about how many of the Web site’s lofty aspirations will survive the rough work of governing in a complex world and cynical capital.”
Indeed, WhiteHouse.gov’s many claims about the priority Obama will place on transparency are offset, somewhat, by a glaring absence on the site: its grand plan for renewed transparency doesn’t mention the press. At all. (We get only a tangential reference to the Office of the Press Secretary, listed with, among others, the Office of Presidential Personnel and the Office of Social Innovation—offices that, as yet, lack their own Web pages, or even explanations about what they are, on the Whitehouse.gov site. Several other offices, meanwhile, including the Council on Environmental Quality and the Civil Liberties Oversight Board, have customized pages.)
WhiteHouse.gov presents itself as a kind of social networking portal in which citizens can essentially “friend” the government—and it frames the ensuing dialogue as one that takes place directly between the people and the government. The press, it suggests by way of omission, need not be part of the exchange. One hopes—hey, one even dares to assume—that the conspicuous absence of the press from Obama’s transparency agenda is due to his conclusion that the democratic vitality of the Fourth Estate is so obvious as to render explanation or elucidation of that fact unnecessary.
And yet. It’s worth remembering that, though Team Obama’s facility with social networking and other forms of online organization are nothing short of legendary, their relationship with the press is much less exemplary in terms of that old, simple standby: access. During the campaign, reporters’ access to Obama was severely limited. On-the-record conversations with the candidate were even more so. Indeed, Obama’s overall treatment of the press—not just in his general rejection of the day-to-day news cycle, but also in his tendency to shun his national traveling press corps (remember when said press people were “hijacked” so Obama could meet in private with Hillary Clinton this summer?)—created the impression that its members were, to him, a buzzing nuisance. Instead of the voice of the people.
It remains to be seen how the man that many have dubbed the “YouTube President” will treat the various forms of information-dissemination that don’t fall under the convenient rubric of “direct democracy.” There’s a thin line, after all, between transparency and advocacy—and, for that matter, between information and propaganda. The goal can’t simply be transparency itself—how can we hold anyone accountable to something so self-referential—but rather transparency that is processed through a journosphere that is diligent, curious, and skeptical. Otherwise, “direct democracy” easily veers into “direct publicity.” And success must be measured not just in terms of words on a Web site, but also—and much, much more so—by the new administration’s treatment of the Fourth Estate. Will Obama regularly grant interviews to reporters? Will his Cabinet and other staff? Will he allow those conversations to take place on the record? Will he, in short, allow reporters to do their jobs and inform the American public?

Having a "voice" means little, except that politicians are using us a a free "focus group" to hone their empty promises.
"Representative" government means you get to beg your employees to do the right thing, while the megacorps are giving them campaign donations, golf vacations and prostitutes to do the wrong thing.
IF you want real participatory democracy, please consider the National Initiative for Democracy project of famed former Senator Mike Gravel: http://Vote.org YOU can now vote to ratify it, much as citizens ratified the Constitution when the 13 Legislatures wouldn't.
Web 2.0 won't do it: http://spryeye.blogspot.com/2008/11/study-web-20-no-substitute-for-direct.html
"Freedom is participation in power." -Cicero
#1 Posted by Evan Ravitz, CJR on Wed 21 Jan 2009 at 11:47 PM
Please stop beating up on the techno-utopian strawman. It's not that useful.
#2 Posted by Josh Young, CJR on Thu 22 Jan 2009 at 12:20 AM
Josh: elaborate, please. I agree, techno-utopian strawmen aren't helpful. But all I'm reading here is the valid point that a healthy press -- however you want to define that word, and I don't think Megan is simply defining it as "newspapers" -- is necessary in a democracy, and certainly helps to insure that, as Megan writes, "direct democracy" doesn't just become "direct publicity."
(Edited at 9:45 AM)
#3 Posted by Justin Peters, CJR on Thu 22 Jan 2009 at 08:50 AM
I don't understand: why should "the press" get any special mention on the Obama website? And by "the press" you mean who: Talking Points Memo, the New York Times, Wonkette? The DC Independent Media Center? Or what?
And really, I'm sorry, this is just dumb: "created the impression that its members were, to him, a buzzing nuisance. Instead of the voice of the people." When has "the press" ever been the "voice of the people," and by what institutional arrogance does it CONTINUE to give this role to itself? Perhaps the press would be better off it started seeing itself as a particular category of content producers (a noble, unique and important one to be sure) and drop all this voice of the people foolishness. You might make a better argument about why Obama should mention you on his website.
#4 Posted by Chris Anderson, CJR on Thu 22 Jan 2009 at 09:03 AM
Mr. Anderson above is entirely correct. The unmitigated arrogance of the continuing claim of the mainstream press to be some sort of "voice of the people" is preposterous and offensive. The blogosphere grew up in the past 6-8 years precisely because of the failure of the mainstream media to be the "watchdog" over the secretive Bush Administration, watching silently as crime after crime was being committed by principals at the highest levels of the Executive. Instead,, with some notable exceptions, the Washington DC political press served as the Administration's megaphone, dutifully reprinting and reciting press releases and failing utterly to ask, no, demand, answers from the Bush Administration.
So forgive the bitter disdain at this sudden "new awakening" among the press corps. It's very late.
#5 Posted by James, CJR on Thu 22 Jan 2009 at 09:25 AM
The omission can't have any real significance (though I wish it did).
#6 Posted by Milena Thomas, CJR on Thu 22 Jan 2009 at 09:32 AM
Who does 'His' refer to in the title? "Who Moved Obama's Cheese?" would not make sense given the actual article, would it?
Does it refer to the author? Given the generally complaining nature of this piece, it's the only choice which seems to make sense. So, "Who Moved MY Cheese?" would have made much more sense here, no?
On your substance:
Interviews aren't everything. Research is underrated.
Having easier access to much more raw material from the government ought to help out the professional press even more than it can help the average citizen.
Journalists are likely to have more background and context (one would hope) to understand what they're looking at and know which bits of the raw information are significant and worth reporting on.
Also: "Direct democracy" does not exclude the press, unless you don't see yourself as citizens as well. Participate! Sheesh.
For pooh-poohing others' "rosy-hued assessments of the day-old Web site", this seems like the same error in the opposite direction.
A "crap-hued assessment of a day-old site", perhaps.
#7 Posted by Steve B., CJR on Thu 22 Jan 2009 at 10:06 AM
Please stop beating up on the techno-utopian strawman. It's not that useful.
Maybe what Josh was referring to was the article's determination to establish that there are out there quite a few naive and simple-minded souls who think that talking about transparency is the same thing as doing something about it, and who instantly praised the new site as a kind of deliverance to a new age. To wit:
"Reaction to the new site has been... generally, glowing. Particularly so among media critics and transparency advocates,..."
(Really? The New York Times took a look and found the opposite: "Early reviews of the online administration are now coming in, and the site is being found wanting." http://is.gd/gKon)
"...Such rosy-hued assessments of the day-old Web site..." (We get it, CJR: you're the skeptic, defined by contrast to those techno-utopians who instantly cheered.)
"...Celebrations of Obama’s inauguration—and the Web site that came with it—as ushering in a New Age of Transparency are premature at best..." (Right, right: because while CJR is aware that you have to wait and see what Obama actually does, a lot of media critics and transparency advocates never heard of this principle.)
The article says that "WhiteHouse.gov presents itself as a kind of social networking portal in which citizens can essentially 'friend' the government." Actually, that's wrong. As in incorrect. The hallmarks of a social network site are: you can create a profile, you can alter that profile, you can collect friends and you can talk to them. Since you cannot do any of those things at whitehouse.gov, whitehouse.gov is not presenting itself as a social network site. But "friend the government" is a clever phrase, I will give you that.
The "calm down digital utopians, let CJR sort the rhetoric from reality" tone is very familiar and we don't really expect you to quit it, even though it would do you a world of good. What I found new and intriguing about this article is the "direct democracy" thing. I think I have this right: just as the United States is not a direct democracy but a republic, where the principle of self-government is modified by the rule of representatives who distill popular sentiment into wise decisions, so it is in the information sphere: "direct" access to information about the executive branch may appeal to a few digital utopians out there (don't you wish they would calm down?) but it is not what the United States is about; rather, we need representative access, via the skeptical, curious, unhysterical and professional press, which sorts through the information and asks the wise questions. Do I have that right?
Good luck with that concept. May we see it elaborated, please?
#8 Posted by Jay Rosen, CJR on Thu 22 Jan 2009 at 10:06 AM
The Bush administration may have spent eight years attempting to delegitimize the people who would tell its tales; the only thing worse than abusing the press, however, is ignoring it altogether.
How is releasing information widely "ignoring" the press? I suppose it may feel sorta unfair that the press monopoly on access to information is being eliminated.
The real problem here is the press is losing its stenography function. One would think that would be a good thing, that work could shift to the analysis of policy content rather than simply presenting the spin, with a link to the official material in the online version of the article.
#9 Posted by Jay Ackroyd, CJR on Thu 22 Jan 2009 at 10:44 AM
Transparency?
This from the same group of people who during both the campaign and the transition would simply disappear any webpage that was deemed controversial or embarrassing?
This from the same group of people who wont release small donor information even though there is considerable suspicion that a significant portion may have been illegal?
This is what people now consider transparent?
#10 Posted by Carl Stevens, CJR on Thu 22 Jan 2009 at 11:04 AM
@Chris Anderson: Okay, sure, "the voice of the people" is incredibly cheesy--but still, I think, valid. The press is protected by the First Amendment expressly because it is, in a broad sense, the voice of the people--it's the body that (here's another one you'll love) speaks truth to power and checks, in every sense, governmental messages to ensure that what our leaders are telling us skews more toward information than propaganda. Now, of course, it doesn't always work perfectly; sure, as James noted, the press has certainly dropped the ball in that regard before. I'm no Judy Miller apologist. But the point is that we can't simply rely on the government to be transparent; we journalists need to be part of the transparency equation, as well. Hence, the prematurity of the "look how transparent Obama's new Web site is" stuff.
I'm hoping that much (or, at least, some) of our disagreement here comes down to semantics--that you're envisioning your "content producers" to be doing the work that I envision "the press" to do--reporting on the Administration, parsing its rhetoric, etc., etc. To be clear, when I say "press," YES, I am certainly including TPM and Wonkette and all the rest--to me, the distinction between online and print is so clearly superficial that it's not worth specifying. (I don't use the phrase "content producers"--simply because I find it both inelegant and frustratingly unspecific--but I'm certainly behind the spirit of what it suggests.) I hope that President Obama will be broadly inclusive in his view of "the press," inviting TPM and other orgs--and, yes, individual bloggers--for interviews, etc. To say that it's only the NYT and the WaPo that should be doing the job of keeping the president accountable would be ridiculous (which is why I didn't). Obviously, when it comes to checking the Administration, the more people and outlets we have on the job, the better.
But we need people--press members, content providers, whatever you want to call them--doing that job. Because, without them, "transparency" can easily veer into "PR." Maybe--hey, probably--at some point, the various technologies of social media will get us to the point where the Web will be our primary platform for the conversation between the people the government. But we're not there yet.
@Jay Rosen: I certainly wasn't trying "to establish that there are out there quite a few naive and simple-minded souls who think that talking about transparency is the same thing as doing something about it, and who instantly praised the new site as a kind of deliverance to a new age." But to the extent that the story above was a piece of media criticism, yes, I was looking at the way the media initially covered the new Whitehouse.gov site. You're right, the reaction to the site wasn't 100% positive (I didn't say that it was--but I'd point out that the Times post you cite quoted the blogs and Twitter feeds of new media experts; mainstream coverage--the kind that reaches most Americans--was generally positive). But I thought that that coverage's general suggestion that transparent Web site = transparency was misleading to readers.
More later.
#11 Posted by Megan Garber, CJR on Thu 22 Jan 2009 at 11:06 AM
Megan says, I certainly wasn't trying "to establish that there are out there quite a few naive and simple-minded souls who think that talking about transparency is the same thing as doing something about it, and who instantly praised the new site as a kind of deliverance to a new age."
Yes, you were. At least, that is how your piece reads. And if you don't know that, well, it's kind of a problem. The rhetoric of your article--the manner in which it intends to persuade us--leans heavily on the contrast between techno-utopians being fooled by appearances and the sober reality check you and CJR are providing.
#12 Posted by Jay Rosen, CJR on Thu 22 Jan 2009 at 11:56 AM
So here's the thing. I'm way out of my league. I have at most little idea what it means for the press to enjoy "that old, simple standby: access." I've never been on the bus. It looks, in short, like the piece is focused on interviews as good examples of the kind of desired access, and, sure, I understand that personal interviews are important. In any case, I'm certainly not qualified to argue against interviews of really important people, although I suspect that free-flowing FOIAs, for example, might do something to dampen the need for them.
Maybe I was just hungry, but the story about the cheese was great. I was thinking about how delicious that historical moment of openness seems. Rhetorically, however, it's way off--because the implication is obviously that whitehouse.gov is the new cheese. Or is it the new quarter pounder? Or maybe a rosy-hued quarter pounder 2.0? Yum!
Ultimately, I like the line "direct democracy" and "direct publicity." The important difference between the two, however, has nothing necessarily to do with the press. The important difference is that, while the latter is only uni-directional, the former is bi-directional.
But then the piece eschews "direct democracy." I'd like an argument for lines like "our politics have certainly grown too complex for a Jacksonian block of direct democracy to be either entirely legitimate or entirely effective." Why is that the bi-directional communication requires a press of the kind envisioned? I happen to think CJR is too quick to ignore financial bloggers precisely like these when it thinks about whether people formerly known as the press's audience can raise a stink about issues of national importance.
In any case, I think that argument might go something like this: We need some people who specialize interviewing the president and members of his administration--not necessarily because they're extra level-headed but maybe because it's just too hard to establish a really important kind of human trust between reporter and cabinet member if there are about as many reporters as there are United States citizens. When there are fewer reporters, their good reputations as honest brokers will precede them more easily. Politicians will be more able to trust them.
But I don't see such an argument. I see presumption. (Didn't Fallows offer us sufficient caution about how we swing around notions of the press as the voice of the people more than a decade ago? It's more than cheesy. It's stinky cheesy.)
#13 Posted by Josh Young, CJR on Thu 22 Jan 2009 at 12:52 PM
Ugh, my URLs got stripped out because I put them between pointy brackets:
(1) I happen to think CJR is too quick to ignore financial bloggers precisely like these when it thinks about whether people formerly known as the press's audience can raise a stink about issues of national importance. http://www.247wallst.com/2009/01/it-has-been-ove.html
(2) Didn't Fallows offer us sufficient caution about how we swing around notions of the press as the voice of the people more than a decade ago?
http://www.theatlantic.com/doc/199602/americans-media
#14 Posted by Josh Young, CJR on Thu 22 Jan 2009 at 01:03 PM
If the piece reads that way to you, Jay, there's little I can say about that. All I can speak to is what I was intending to do in writing it. Which was to look at the broad media coverage of the revamped Whitehouse.gov Web site and to highlight what I found to be a problematic aspect of that coverage: its simplistic suggestion that a transparent Web site is an end, rather than a means.
To make that case, I focused on the assessments put forth by the big media outlets--the Post, AFP, etc. Though, yes, as you (and the Times) mention, there were new media experts--Dave Winer, James Poulos, yourself, etc.--who went beyond a facile "now things are transparent!" take on the site, and who perhaps take for granted the obvious point that transparency requires more than words on a Web page...most of the early treatments of Whitehouse.gov in the mainstream media outlets weren't so deep in their assessments. Rather, they extolled the transparency of the new site, either ignoring or glossing over the countervailing perspective(s). Which, I thought, was a problem.
Sure, you could say that the big-name outlets simply don't get it, that their assessments of the intersection between new media and the government, in this case and others, are ridiculously shallow--so much so, indeed, that they provide evidence that the "old media" are slow-moving, slow-witted creatures whose extinction is justifiably nigh. You could say that new media blogs and other, more thoughtful sites are the outlets people should be reading when it comes to getting solid information about that intersection. Fair enough on both counts. But, still, I'm interested in what the mainstream publications say, for the main reason that the way they cover events affects--profoundly--how the American public sees those events. In a way that new media blogs and other outlets, based on no other metric than readership, simply don't.
So it was by design, not oversight, that my piece focused on the way those bigger publications treated the new Whitehouse.gov on its first day of existence. And the rest of the piece was meant to point out the ways that those outlets' "we've achieved transparency" narrative was premature. If the overall effect of the piece, from a reader's perspective, was to enforce a "contrast between techno-utopians being fooled by appearances and the sober reality check [I] and CJR are providing"...well, then, I didn't express myself well enough in it. Because I certainly don't see Whitehouse.gov fans as "techno-utopians," nor do I see myself as providing a "sober reality check" on the site's efficacy. I was simply giving my take on the message about that site that made its way to the American public--nothing more, nothing less.
#15 Posted by Megan Garber, CJR on Thu 22 Jan 2009 at 01:46 PM
Like Jay, I saw this as condescending, rather than true criticism.
I just wanted to point out that what I wrote about “It could portend unprecedented transparency in the American government” was not focused on the new Web site. I also looked at Twiter and Flickr accounts. And my point was, if they know how to use the technology and are willing to do so (as previous administrations haven't) then maybe they'll go a little further and give us data in Excel format (or even, ::gasp:: XML) instead of PDFs. That would be pretty unprecedented, eh?
#16 Posted by Megan Taylor, CJR on Thu 22 Jan 2009 at 05:36 PM
As for the transparency question - what happened to the White House press briefings, current and archived? The old archive links dump you at the new site's "Briefing Room." But there aren't any briefings (or if there are, the web designer gets a "D-" for poor navigation).
Or was Bush allowed to pack up the briefing archive and take it with him to the presidential library?
#17 Posted by Bob Dunn, CJR on Thu 22 Jan 2009 at 10:13 PM
Megan,
There's much about which we agree, and I'll leave the techno-utopan argument to others. My only advice would be this: drop the talk about the First Amendment and the "special exemptions" granted to "The Press" by virtue of the constitution, along with the "Voice of the People" stuff. Not only is this a Constitutionally dubious argument (I agree with the argument that the First Amendment protects "acts of journalism" as a 'larger category of speech" rather than institutions, journalists, or newspapers).
Instead, focus on this: we need a press that is "diligent, curious, and skeptical." I AGREE!! So here are some questions: what does it mean to be diligent, curious, and skeptical? What kind of newswork does this imply? Where is this kind of work actually going on? What can we do to make this work better? What advantages do the kind of institutional media you are concerned about here HAVE when it comes to doing this kind of work, and what are the disadvantages institutional media face when it comes to doing this kind of work?
Oh, one more thing. I like the ugly phrase "content producers" because it pricks the illusion that journalism is different simply because we CALL it "journalism." Journalism really is just another form of content production, along with poetry, telling, historical writing, sociology, making databases, writing a formula, and so on. It is different because of what it does, not because we call it journalism. Except, when its not different at all.
#18 Posted by Chris Anderson, CJR on Fri 23 Jan 2009 at 10:38 AM