But I think that the current newspapers, although they talk civic responsibility, do not seem to be turning themselves into nonprofit business models very quickly, which is what I think it’s going to take. So I think, essentially, to get the right mix of both publicly subsidized—not just in terms of money but also publicly supported in terms of time—journalistic organizations is really going to take a catastrophe. Because I don’t trust the current generation of newspapers to actually mean what they say when they talk about civic mission, because none of them are saying, “We were in a hurry to get out from under this for-profit model that’s preventing us from living up to that civic function.” All they’re really saying is, “If we’re saying ‘civic function’ often enough, somebody ought to throw us a bailout,” which, you know, is no different from what GM is doing, which might be what I did if I were a CEO of a newspaper. But, it’s not, I think, an argument that needs to be taken seriously, because the self-dealing is so evident.
RJ: That’s pretty interesting. I like that kind of interpretation of it; it’s something that I haven’t heard.
CS: Is that right?
RJ: Yeah. It makes a lot of sense that these are businesses coming up with reasons to try and get the public behind them without actually shifting to a non-profit model. That’s pretty interesting.
CS: Yeah, you know, it’s funny. I’ve been having this conversation about what happens to newspapers since 1993, when I met a guy named Gordy Thompson, who may still work at the Times. He did text stuff for the Times, he did Internet stuff for the Times. The people who were part of that conversation are all sitting around stunned that, somehow, in 2008, newspapers have decided that the Internet is going to be a pretty big deal. I feel like I got into the conversation late, because Brad Templeton founded ClariNet in ’88, which is the first really clear, visible, counter-newspaper journalistic model launched in a practical way. And it’s literally twenty years since ClariNet came out. And it wasn’t—I was talking to a friend of mine, a very smart reporter, who said, in 2005, “It was only this year that I realized that we’re in a dying industry.” And I just stared at her, like how could that possibly happen? And she said, “When the dot-com flame out happened, instead of newspapers saying, ‘Huh, we just bought ourselves eighteen months. Right, let’s restructure,’ they all said, ‘Oh good, we were afraid we were going to have to change there for a while.’” But now we see the Internet isn’t actually going to change anything.
And then we spent the next three years not talking about [newspapers’] civic function, but talking about how profitable they were. I think, in fact, 2005 may have been the most profitable year in the Times’s history. The people now complaining about civic function, you could not find one of them in 2005 who was talking about anything but financial upside for the newspaper industry. So they’ve discovered civic function—and this is why I don’t trust them—they’ve discovered civic function awfully late to be taken seriously. Except, again, for NPR. People who talk about civic function and have built non-profit business models really mean it. People who talk about civic function as a way of shaking loose some nickels from somebody or other who will sponsor them, you know, whatever. That’s just self-dealing.
There is one other thing that I think is kind of interesting: Jeff Jarvis has been spending a lot of time blaming the newspapers themselves, and blaming news organizations in general. But especially blaming newspapers. And I thought he was being a little harsh. And I then I saw—I don’t know if you saw the Associated Press International thing, where they invited a bunch of CEOs of news organizations to a “summit.” Looking at that stuff, looking at, essentially, the conversation on the business side that newspapers are having with themselves—it made me realize something about the weakness of these institutions in the era of the Web that I had not understood before. Which is that the Chinese wall, right, the idea of advertisements as separate from the journalists, was successful enough and widespread enough and essentially honored in speech, if not always in action… that was a serious enough barrier that it actually kept the journalists themselves from thinking through their own business model. A lot of working journalists, and especially print journalists, are in the position of being sort of kept women. They don’t really understand where the money comes from but, you know, their particular sugar daddy seems pretty flush, so they just never gave it much thought. And then one day the market crashes and they suddenly discover, “Wait a minute, we were a business? And our revenues had to exceed our expenses every year? Why wasn’t I informed?”
And I think one of the reasons that journalists, in particular, are so stunned by this is not that they just didn’t happen to think about the previous business model, right? Like, why is it that the guy sitting in Mosul in a flak jacket is being subsidized by Bonwit Teller? You wouldn’t make this up from scratch, it just doesn’t make much sense. But, that’s just how the industry’s grown up. But they never thought those thoughts, because not only did they not have to, they were kind of encouraged not to. And so, I think at least part of the disorientation now isn’t just discovering the business model of print journalism today as a bad fit for the environment. It’s discovering that print journalism doesn’t survive without a business model at all. And that’s the legacy of the Chinese wall.





I'm a big fan of Clay Shirky's writing so it is with disappointment I read this - he's building up straw men to knock down to make his case when its not necessary.
He hasn't read Shenk's "Data Smog" because it prescribes the very same solutions Shirky suggests. Maybe taking it even further - taking ownership of being your own filter an editor. He never suggests there is some path back to less information being generated or being made available.
"Information overload" is a symptom. Filter failure is a problem that presents solutions. The cure to information overload are better filters.
The two concepts are not in conflict.
Posted by Karl Martino on Mon 22 Dec 2008 at 02:20 PM
Then again, if he's referring to Andrew Keen - well that's another matter.
Posted by Karl on Mon 22 Dec 2008 at 03:20 PM
Clark SHirky: There are no non-profit models like NPR - they dive for ads just like the Times only they're hustling Foundation grants or infomercials or they driving us to distraction begging for dollars - and there aren't that many of those around you know. What I would also like to hear somebody talk about is the new class division built on access to information. (oK, not so new). Is it OK that only those with the luxury of time to surf the internet can pick up important national/international news? Just wondering...
Posted by Lisa Vives on Sun 28 Dec 2008 at 02:40 AM
Is it OK that only those with the luxury of time to surf the internet can pick up important national/international news?
----------------------------------
Time is the one thing its hard to buy more of, though a smart human filter is still better than all of the electronic stuff I've tried. The almost inverse relationship is that many with the most time (retirees, unemployed, etc) might have the least to gain with instaneous access to breaking information.
Posted by pete odell on Sun 11 Jan 2009 at 04:59 PM
I've often wondered about the crumbling of the Chinese wall. It's definitely happening. Journalists have suddenly woken up to the business. And it's complicating all kinds of decisions. We no longer have the luxury of blindness, and that's going to come at a substantial cost for objective decision making. You can still talk the "there's a wall" game, but I'm seeing a lot less walking these days.
Being kept was a good thing. It was good for the product.
Now, however, what I expect to see is a burgeoning creativity now that both sides of the team are speaking to each other. And it's going to focus on content delivery, targeted ads, geo-location, interactivity, the size of the paper, the use of the Web ... mobile offerings ... everything. There are going to be answers coming out of this.
And on the news side, yes, we suddenly are aware there's a big problem. But a lot of the problem is on the ad side. So suddenly we're wanting to offer up solutions or can't understand why the other half of the building can't get their act together.
Working together though could lead to some new and useful changes for readers.
I hear several gripes in the newsroom these days:
- Why doesn't advertising sell more ads? Just figure it out.
- Why are ads so expensive? Find a cheaper option for struggling businesses.
- Why don't we charge for our web site instead of giving it away?
I think far too many journalists think we can and should make our information premium by making it hard to get access to. You have to pay to play.
I'm just not sure that's right. I'd go for the mass solution ... cheap ads and lots of them. Easy content. Easy access. Come right in and take a look.
The industry is struggling with those divergent paths. I hope my company makes the right choice.
It's the best way to keep all of those new competitors at bay.
Posted by Dhyana Sansoucie on Wed 3 Jun 2009 at 04:04 PM
If people want the main points of readings, why not just give them the main points? It waists writers time and effort trying to write an information overloaded article. If studies have shown that readers do not read, why should we write?
While reading this interview, it was further reinforcement for the idea that readers do not really read because I myself as a reader could not hardly read the interview fully. I found it difficult to move my eyes across the words. On top of that, the interview seemed like pure gibberish. They were talking about whatever came to mind with no real focus on a main point. Thinking back on what this article was about while writing a response, I am really not sure what it was about. This seems like a great example of why we do not read. Why would we read something with no particular point? Even the comments have no particular focus. With what little the article has to say, it could have been much shorter and still have gotten the same points across.
Posted by Danielle Knowles on Tue 10 Nov 2009 at 10:40 AM