
In July, just 10 weeks after he started work as the editorial director of Journatic, Mike Fourcher announced on his personal blog that he was stepping down from the position. Since 2006, Journatic had been offering beleaguered newspapers with shrinking news staffs a cheaper alternative for community reporting. It was still relatively unknown this summer when an episode of This American Life revealed the use of fake bylines on local news stories by Journatic that had been outsourced to writers in the Philippines and elsewhere. The CEO of Journatic, Brian Timpone, told Fourcher and his staff that the negative attention would not last. But newspapers, including the Houston Chronicle and Chicago Tribune, proceeded to uncover hundreds of fake bylines on Journatic stories they had published. (For his part, Timpone told CJR that he is “very confident of our ability to get past any temporary challenges and continue our growth trajectory.”) Since leaving Journatic, Fourcher has resumed editing three neighborhood news sites in the Chicago area that he ran before going to Journatic. CJR’s Hazel Sheffield spoke to Fourcher in August.
Why did Brian Timpone want you on the Journatic team?
Because I had an understanding of community news, and how to serve communities.
How much of that did you get to put into practice at Journatic?
I’d say close to none.
Why?
The core part of community news is being able to talk about things in context. Journatic was not set up to do that. It’s set up to produce content—as much content as possible—with little regard to the quality or the context.
You weren’t fully aware of this before you took the job?
I was not. I knew that a lot of the content was produced remotely, but the way that it was presented to me was as something completely different. I was told that there were a series of algorithms that produced a lot of the content; I was told that the goal of the organization was to become like a next Associated Press. And that was very intriguing to me, to become an Associated Press of community news.
So what was your day-to-day?
The organization was growing very rapidly. It didn’t have standard things like company email addresses and organization charts. So I spent a lot of my time just trying to get those things so that people had a rational working environment.
What was the reaction at Journatic after This American Life aired “Switcheroo” in July?
Everyone at Journatic kept their heads down and kept going. It clearly wasn’t good, but the general feeling was that it was just something that was going to be a bump in the road.
Do you still believe in the core values of Journatic and outsourcing?
Absolutely.
How can it work effectively?
The thing that Journatic did that I think is the most promising is the data-oriented aspect of news. That’s the real-estate transactions, police blotters, prep sports scores. It’s not a question of probability, it’s a question of being able to collect the information, normalize it in a database, and then reproduce it for a client. All the other problems that Journatic had came when it attempted to take things that are judged qualitatively—like veracity, copyediting, writing quality—and force them through a quantitative model.
Why should outsourcing be an option?
The business of journalism has largely been practiced by people who have passion for what they do. But I think there is a tendency to want to keep doing great work without thinking about how the process of doing that great work is going to change with the times.
What’s the future for Journatic?
There are two key components to any news product, or community-news product. First, it has to have local context. Second, it has to be from a source you trust. I’m not sure an organization that has lost a lot of reader trust can easily build it back.

The interviewer missed an opportunity to ask Fourcher how he has "an understanding of community news." His resume has a whole list of gigs, from government work to marketing consultancy, but no news experience. I'm sure Foucher is a nice enough guy, but how is he qualified to run a news organization, much less speak authoritatively on this topic?
His answers, and his insistence that he believes a Journatic model can work, are the opinions of someone who has never really worked as a journalist. He thinks the data-driven stuff, like police blotters, was "promising." Did he ever read the police blotters on Journatic? Did the interviewer? Spend 15 seconds on a Journatic site and it's obvious you're looking at something spat out by machines and people half a globe away. People with a very limited command of the English language and no knowledge of the community they're trying to produce content for.
Like Patch and its clones, and more than a few other failed online ventures posing as news organizations, Journatic was headed by people who never worked in the field. I don't know enough to say that's the sole reason for failure, but it is most certainly a big reason. If you cannot be bothered to value accuracy and you can't even be honest with your readers about bylines, you're not going to suddenly get everything else right and become this trusted local institution that just so happens to have most of its staff in the Philippines.
#1 Posted by Jeff, CJR on Sun 23 Sep 2012 at 12:33 PM
That's rough stuff, Jeff. But in response to your broadside, I founded, built and grew a group of neighborhood news sites on the North Side of Chicago. I'm not a "classically trained" journalist, but I've spent a enough time in community meetings, schools, police stations, etc. And tens of thousands of monthly readers seem to agree with our approach.
Nobody in this biz is a completed expert, but like other hyperlocal news site founders, I think I think I can hold my own.
I thought the Journatic blotters were promising because while they didn't include the folksy reports many associate with small-town papers, they did often contain more useful information than not. Perfect? Definitely not. But promising.
While I'm not proud of Journatic, I'm proud of my time there. Sometimes you gotta kiss a few frogs to find a prince.
#2 Posted by Mike Fourcher, CJR on Wed 19 Dec 2012 at 11:10 PM