In December, Berko backtracked. In a column headlined, “Some Lessons on Teachers’ Retirement Fund,” he published a letter from a reader who wrote that Berko was “very wrong” about the commission issue. Berko then quoted Brian Browdie, TIAA’s vice president of corporate communications, who said that TIAA makes no contributions to unions.
Browdie tells us that it took some wrangling to get Creators’ predecessor, Copley, to even issue the correction, and when it did, only five of fifteen papers that originally published the column also published the correction. (Creators declined to provide its own list of papers that published either the column or the correction, but says “Taking Stock” runs in more than fifty papers.)
In the December correction, Berko explained that he had gotten the bad information from two former employees, “one of whom I suspect may not be a gruntled employee.”
But he also added:
But certainly some [TIAA-CREF] employees do [make contributions], though not in the name of TIAA-CREF.
In a June column headlined “Teachers Fund Far from Head of the Class,” Berko repeated one of his November errors, calling TIAA-CREF a “for-profit” company, and made a new one:
only five of CREF’s mutual funds have double-digit returns, which occurred in an exploding market between 2002 and 2006.
Actually, the number was twelve.
In July, Berko, for the third time, erroneously called TIAA-CREF “for-profit” and said it sells “high-commission, high-cost” products.
He also repeated, wrongly, that the firm had just five mutual funds with double-digit investment returns over the last five years.
By this point, TIAA-CREF had repeatedly pointed out the errors, and posted refutations on its Web site.
On August 13, Berko attempted to make amends with a column headlined “Mea Culpa: Getting It Right About TIAA-CREF.” He quoted TIAA-CREF defending its investment returns with numbers that indicate 63 percent of its funds and annuities outperformed the Morningstar median returns over three- and five-year periods.
He also let readers know that it was in fact twelve TIAA-CREF mutual funds that produced double-digit returns, not five.
Still, Berko dismissed the importance of an error he made three times, that of the difference between a company that distributes profits to shareholders and one that gives them back to clients:
OK, I guess that’s why some folks say “tomato” while others say “toe-mahto!
Actually, the distinction is crucial. But regardless, most of the papers that ran the original erroneous columns didn’t run the subsequent columns that corrected the errors, TIAA-CREF complains. Creators says papers choose which columns they run.
In an e-mail, Berko says he’s hard on TIAA-CREF because readers constantly complain to him about it. “During the past few years I have received numerous complaints from readers expressing exasperation, frustration and anger about how difficult it is for them to move their money from (TIAA-CREF) to another fiduciary.” He also says he’s heard from ex-salespeople at the company who say their advisers were told to make it as difficult as possible for investors to leave.
He also repeated the allegation that TIAA makes campaign contributions:
I do not personally have evidence of (TIAA-CREF) contributions to various school boards, etc. But I do have private anecdotal evidence from several ex-employees whom I have no reason to doubt. Ryan….we both know that a bundle of fifties (under the hat) is an appreciated gesture. This practice and the world’s oldest profession walk hand in hand down the corridors of Corporate America and in Congress. And both of us know there are some very imaginative ways to pass the hat.
Campaign contributions are public record and can be examined at any secretary of state’s office or local election board, so reliance on “private anecdotal evidence” as proof that they were made is, at best, bizarre.
We also have a bone to pick with Creators’ disclosure on Berko. On its Web site, it says Berko is a financial adviser “at a regional brokerage firm in Boca Raton, Fla.” Berko says he hasn’t worked as an adviser for two years and says Creators is updating his bio. (As of publication time, it still hadn’t been updated.)

Thank you so much for this analysis. Someone had shared two of Berko's columns that are critical of TIAA-CREF with my school's Salary and Benefit Committee. Given that our teachers' retirement is largely in the hands of TIAA-CREF, a lot of concern is now floating around. Your article helps people put his columns in more proper perspective. People need to keep their skepticism healthy, not only in regard to what they read online, but also to apply to more traditional media.
Posted by Joan Walker on Mon 22 Sep 2008 at 02:40 PM
My mother died August 27th and I have been trying to get the funds released from TIAA CREF with no success. Every time I just through the hoop, they find another one. I am a CPA and familiar with financial instruments. It does not need to be this complicated.
Posted by Andrea Alexander on Wed 8 Oct 2008 at 06:30 PM
TIAA-CREF ought to issue an advisory to its annuitants on how the meltdown has affected their investments.
Transparency is lacking. ===gm===
Posted by G F Mueden on Tue 28 Oct 2008 at 01:02 AM
Never mind the complaints from Berko what about the very, very, very low rates on CD's and their Reserve Insurance Account - both are in what they call "the Brokerage Side with a window from the IRA accounts"
As of Feb 22,2009 a 5 month CD was paying .7% and the 6 month .9%. The Reserve Insurance was paying .05% - NO that's not .5% it's .05%
When I called them they said they just offer the CD's that are made available to them and they do nothing to "find" higher rates. I can go on-line and get 2.5% or 2% from my local bank. They should be able to get far higher rates if they cared to try. Perhaps this is their way of getting you to buy other products that the brokerage side sells? Nah.
Dan winters dancwinters@yahoo.com
Posted by Dan C Winters on Tue 24 Feb 2009 at 02:27 PM
Whatever you do make sure your funds don't go into TIAA Traditional accounts. You will not have access to them when needed. It might be your money but you can only withdraw it on their terms.
Posted by Karen on Wed 6 Jan 2010 at 07:30 PM