We are not the only ones to wonder at the tone of this coverage. In mid-September, Dow Jones’s Jon Friedman wrote:
I cringed as I watched the press conference for Ken Lewis of Bank of America and John Thain of Merrill Lynch on Monday. The two gathered to discuss B of A’s proposed acquisition of Merrill.The event should have been regarded as a sorry state of affairs, yet another glaring sign of greed, stupidity and mismanagement on Wall Street. Why else would Merrill Lynch, Wall Street’s most acclaimed ambassador to Main Street, among other verities, be forced to sell itself in such an inglorious way?
With all the carnage, you might expect to see a pinstripe lynch mob of sorts encounter the two chief executives. But the media were so polite and deferential to the two CEOs, they behaved as if the press conference were a victory lap for the financial services industry.
Ouch.
If you want a more appropriate tone, try this mid-September BusinessWeek piece. And we can’t help but point out the impressive Gretchen Morgenson at the Times, who offered us an excellent early November piece in which she traced Merrill’s years-old subprime strategy and subsequent fall. Thain doesn’t figure prominently here, and he shouldn’t. Morgenson pulls us away from the hero/antihero narrative and gets us back to looking at systematic problems. The difference is clear. And yet the business press never learns this lesson.
December 2008 was a pivotal month for Thain, when Merrill’s cracks became so wide that his carefully crafted persona was impossible to sustain.
The first week brought no major damage. December 5, shareholders of the two companies approved the sale despite doubts. Thain still looked pretty good.
But then came the bonus issue.
The WSJ broke the story December 8 that Thain had requested a $10 million bonus, and furor ensued. (Credit must be given the Journal’s Susanne Craig, who is perhaps the best-sourced reporter on Wall Street.) Both the New York attorney general and the Senate majority leader condemned the (ultimately failed) request. As did pretty much everyone else.
Finally, something that really pierced Thain’s armor. But still, the focus here is on the man and not the institution. The bonus came to serve as a proxy for the real outrage: the crap that Merrill and all of Wall Street held and how it came to hold it. Outrage was the right response to the bonus request, but where was all of the skepticism earlier?
Furthermore, the press didn’t truly reverse course on Thain until he was safely out of B of A in mid January. Then all hell broke loose. We got attacks and attacks and more attacks.
Pieces like the WSJ’s “Mr. Fix-It Failed to Take Measure of Mess” observed, “Thain Proved Unable to Repair Merrill or get B of A Backing, and Underestimated Depth of Financial Crisis.” And suddenly those old complaints about Thain’s NYSE tenure come out of the woodwork. Now you tell us!
The FT, meanwhile, told us, “Mr. Fix-It Masterstroke Comes Unstuck.” And took aim even at Thain’s main claim to success, selling Merrill:
As for his masterstroke, the sale of Merrill to BofA, even that wasn’t his idea, according to several people involved in the matter. Mr Thain’s top lieutenant, Greg Fleming, urged him to approach BofA in the days leading up to Lehman’s September collapse. But according to several witnesses who were with Mr Thain at the New York Federal Reserve on the weekend of the deal, Mr Thain called Mr Lewis to initiate talks only after being urged to do so by his former Goldman boss, the then-US Treasury secretary Hank Paulson.
A feeding frenzy!
These stories really point to the biggest problem with creating narratives around individuals: The story doesn’t remain as flexible as it should be. The hero narrative divides the world into good and bad. And so angels like Thain become demons— like Thain.

So Bill and Hill run 170 metric tons of cocaine into mena arkansas over a five year period, kill Vincent Foster to cover up their gutting of madison guaranty savings and loan in 1995, and off she goes as Sec'y of State (I would probably be dead now if she had become president). See what's wrong with America?
#1 Posted by Lyle Courtsal, CJR on Fri 20 Feb 2009 at 12:12 AM
This is great stuff. How many Biz magazine covers wasted showing the latest master of the universe posing with his arms folded, blue shirt/white collar, standing to a globe? And at what ultimate cost?
#2 Posted by Steve Daley, CJR on Fri 20 Feb 2009 at 03:38 PM
Good piece. But dolly back a bit farther. There really are villains, with names like Rubin, Dodd, Gramm and--the mad preacher--Greenspan. The Thains of the world, the Paulsons, the Reeds and Weills and Jack Welch's all worshipped the same cult for 25 years before this latest crash. Their supplicants in the business press wrote the same crap stories through at least two previous busts. Hardly any of them ever asked what a "derivative" was.
#3 Posted by ed ericson, CJR on Sun 22 Feb 2009 at 10:41 AM
It seems that things are just the same over here in the UK as they are there, if Joe public was to act this way the would undoubtley be locked away.
Ergonomic office chairs
#4 Posted by Andrew Ferrar, CJR on Sat 25 Apr 2009 at 07:31 AM
An excellent piece that highlights society's obsession with the individual... Time to get up out of the office chair people and face the world we live in.
#5 Posted by H.Mueller, CJR on Fri 9 Sep 2011 at 06:16 AM