Happy sixth birthday, Twitter! You’re the service which started off as a way for groups of friends to keep in touch with each other via text messages, and you’ve grown into a revolutionary platform for connecting and sharing with millions of people around the world.
And you’ve become more annoying, too.
For most of its history, Twitter was disliked overwhelmingly by people who weren’t on it, rather than people who were. It wasn’t enough not to join; if you weren’t on it, you had to kvetch incessantly about how you weren’t interested in what other people were eating for breakfast.
I’ve noticed a change, though, in the past year. The people who used to complain the most about Twitter have either capitulated and joined, or else they’ve quietened down — at least they know, now, how infrequently anybody tweets about what they are eating for breakfast. And now the primary source of complaints about Twitter is coming from people on Twitter, rather than off it.
During SXSW, for instance, there was a steady drumbeat of people on my timeline complaining about all the tweets from SXSW. (I was there, and even I got annoyed by the endless banal SXSW tweets; I’m sympathetic to their plight.)
We’re going to have to live with many more annoying tweets going forwards, if things like Amex’s “tweet your way to savings” campaign take off. The VentureBeat headline is “American Express transforms Twitter hashtags into savings for cardholders,” but another way to put it is that American Express is trying to make money by getting people to spam their friends with hashtags like #AmexWholeFoods which have no value to the reader whatsoever.
And then there are people like Porter Versfelt III, who will get annoyed if I dare to express a personal opinion on Twitter. For Mr Versfelt, I have a “core purpose” on Twitter, which is to provide him with financial news, and anything I do outside that purpose is annoying.
Going forwards, all of us are going to find Twitter increasingly annoying. The company has been in hyper-growth mode up until now, getting to its current astonishing scale. But it’s now getting serious about making money, which means selling us, the users, to people willing to pay lots of money to work their way into our timelines one way or another.
On top of that, Twitter is increasingly going to be a medium for following people you don’t know, rather than people you do. When that happens, it’s much easier to get annoyed at what they’re tweeting, especially when those tweets are somewhat personal in nature (check-ins, photographs, that kind of thing). We neither can nor should try to stop people from tweeting whatever they want — the way that Twitter works, if you don’t want to read someone’s tweets, that’s easy, just stop following them. But at the same time, nearly everybody’s follower count is rising steadily, and as one’s follower count goes up, the more that Twitter becomes a broadcast medium rather than a medium of conversation. And when you become a broadcaster, you have to be more careful about what you say, or risk annoying a large number of people.
Twitter’s still in its honeymoon period, but that won’t last forever. At some point, it’s going to be less of a wunderkammer, and more of a regrettable necessity. Which is probably the point at which it’s going to finally start making some real money.

Say wha?
#1 Posted by Paul Nelson, CJR on Thu 22 Mar 2012 at 08:12 PM
#say wha?
#2 Posted by Retiring Guy, CJR on Thu 22 Mar 2012 at 08:14 PM
It's only a necessity if you insist on doing the things for which it's necessary.
#3 Posted by Weldon Berger, CJR on Thu 22 Mar 2012 at 10:52 PM
Sorry, you lost me at "quietened down" because that's not a typo. That's a sign of misunderstanding language. Then, "going forwards" confirmed my suspicions. Consider writing more than one draft so people may take you more seriously.
People don't complain about Twitter. People complain about people. You don't criticize the hammer for how badly the house is built.
#4 Posted by Glenn Poirier, CJR on Fri 23 Mar 2012 at 04:53 PM
What's wrong with a service that covers costs and pays its people but isn;t out to "make money". Does everybody have to be a pig. Is there any reason that
capitalism HAS to mean maximalizaion. If so there is something wrong with that kind of capitalism - seriously.
#5 Posted by Karel Rei, CJR on Sat 24 Mar 2012 at 07:18 AM
Sadly this article is about 3 years late, Twitter has been totally co-opted and undermined by the corporate vermin who bought it out long ago. If it weren't for third-party apps, people would be abandoning Twitter in droves, that's the only thing keeping it afloat at the moment.
And for most of the world, you know those who aren't part of the In crowd, or the slick Savvy hipsters exposed to a constant deluge of the latest ultra-hip ultra-hype marketing schemes/scams, they don't know what SXSW is. To them it's just some music festival in Texas they will never see, a state that in the minds of the average progressive thinking little person, is just a state that wants to secede from the union over Obama, a state which puts corporate owned lackey imbeciles in the governor's office, and builds Formula One race tracks off the backs of 30 million working people, the same working people who are being screwed out of a living wage, reasonable benefits, healthcare, as well as any kind of recourse in the courts, when the corporations in “business friendly Texas” pollute their water and poison their children with, PCBs, lead and heavy metals.
Most in America and around the world, have no idea that Austin is a tiny bastion of progressivism, swimming in a sea avarice greed corruption and filth, That corporate run juggernaut that is the state of Texas, fast becoming the model for the new austerity driven America. Taxes is the model for an America where number of liberal elites ignore the vast swathe of humanity surrounding them, the people that do all the work and support every luxury they have. These folks are just grateful that they are among the chosen few destined to enjoy the fruits of America, that others provide what their labor and their suffering. The homeless people, who served as living mobile hotspots, will be abandoned the moment the South by Southwest festival ends, abandoned to the gentle hand of the new Tea Party conservatism, who has only slavery and servitude in mind for them, and everyone unfortunate enough to fall out of the middle class, about 85 million people. But hey if you don't see it, if you turn your eyes away, you can pretend like it's not really happening, right? Until they come for you and yours that is, which some who remember the lessons of history know is just a matter of time now. So enjoy what's left of the good times for you while they last, because you never know what's on your horizon, especially if you're afraid to look.
Your children in what is rapidly becoming the pseudo-press business better wake up soon, because the marketers seem to have you by the balls, and it's badly warping your perception of reality.
#6 Posted by Aaron B. Brown, CJR on Sun 25 Mar 2012 at 11:12 PM