Steve Dahl, Chicago area radio personality and special contributor to the Chicago Tribune online, took to the Web to comment on all the useless commentary on the Web.
When did public opinion merit the same amount of airtime as the actual story? Back in the day, it used to be a big deal that Walter Jacobson gave his “Perspective” at the end of newscasts on WBBM-Ch. 2. Now we seem to be following the Jerry Springer model, in which essentially anybody can stand up and say anything, and we are supposed to be enlightened or at least reasonably entertained by it. That is bad news for the next generation of broadcasters and journalists: Everybody is now an expert on everything.
Dahl blames the Internet for this degradation of the news media. He contends that the average reader opinion adds no value and that the ease of commenting online (via comments, Twitter, Facebook, etc.) actually dilutes the value of the opinions written by professionals.
I had to work six-hour shifts in Bakersfield, Calif., to earn my stripes as a communicator. Nowadays, having a Twitter page qualifies a person to give commentary on CNN … With the advent of Twitter, Facebook, instant messaging and texting, now almost any fool can set up his or her broadcast hub.
Dahl issued a call for action:
I beseech the online editors at this paper to turn off the “comments” after each article. If people have opinions about something that they’ve just read, let them write a letter to the editor.
Of course, the first comment on his column illustrated his point almost too perfectly:
Get over it FAT MAN! Quite frankly, the comments are the best part of your BORING weekly articles
But there is also an interesting comment reflecting the frustration of serious commentors with the lack of editorial control:
Steve, you are so right on. I spend hours writing great comments to every column I read and then they get lost amongst the myriad musings of morons.
So, there is a real issue here, but Dahl’s credibility as its champion is a bit strained. Not only is his radio show fueled by the absurdity of caller comments, but Dahl also reads the comments submitted by his Internet readers on the air.
Consider also his highly professional blog post for today, featured on his radio show’s Web page - just above his article from the Tribune (on which he also comments in the post):
November 12, 2009 The Puck Stops HereI just made myself a bowl of instant oatmeal before sitting down to type this blog at 9:15 CST. I still marvel at the fact that it only takes a minute to make a delicious bowl of oatmeal now that we live in the space age. I like oatmeal (steel cut) best when I get it from hotel room service, but this will have to do for today. I never did look at any of the comments under my article in yesterday’s online edition of the Tribune. But. I was told that there were some real doozies. I was also told that there were a lot of nice ones too, so thank you for that. There are a couple of people who just cant stand the fact that I continue to survive and move ahead, no mater what is thrown in my path. They might want to get out there and try and make something of themselves and stop worrying so much about me. I am like a cockroach, or Gloria Gaynor: I will survive.
This post really speaks for itself, so I am going to try to take the high road and look at the bigger picture. Putting his hypocrisy and gross insect similes aside, Dahl’s column does raise some interesting issues.
What do you think? What is the value of online comments? What, if anything, makes some opinions more valuable than others? Do the absurd comments devalue the otherwise valuable opinions? Should comments on articles be moderated and/or edited?
(Just for the record, we here at CJR love when readers comment on our articles, so fire away!)

Little to none. And there is no hypocrisy in this position. Help us who can't help ourselves.
#1 Posted by D.R. Foster, CJR on Thu 12 Nov 2009 at 06:28 PM
OK, but, for example, what about the commenters at the AV Club, D.R.? I think they're a great example of commenters who really *do* add a lot to a Web site. I often find their comments just as knowledgable and entertaining as the articles themselves.
#2 Posted by Justin Peters, CJR on Thu 12 Nov 2009 at 06:37 PM
Thanks for your comment, D.R. There are some areas of news in which the readers are even more fully informed than the writers, by virtue of their professions or training. In those cases do you think other readers never can benefit from some added commentary by expert readers? Or do you just think it is unlikely that those would be the readers who comment?
#3 Posted by Diana Dellamere, CJR on Thu 12 Nov 2009 at 07:03 PM
Dahl doesn't need my defense but all the outrageous (and funny) things he ever said on the radio in Chicago in the 1980s when I lived there, well, he took responsibility for them. That may be his point.
#4 Posted by steve daley, CJR on Thu 12 Nov 2009 at 11:05 PM
Steve,
That's a good point and I don't think he shies away from his comments. However, I don't think it was Dahl's point in this column. I think his point was more that there is a level of qualification that makes commentary useful v. simply amateur. Perhaps, though, the distinction should be more based on accountability. Perhaps anonymous comments should be what Dahl focused on rather than all contributions.
Diana
#5 Posted by Diana Dellamere, CJR on Fri 13 Nov 2009 at 11:17 AM
Online comments, with few exceptions, are usually racist, hateful, homophobic and barely literate. If posters had the guts to express their thoughts in letters to the editor, most of what's spewed on online comments would never be said. Anonymity and the lack of time to reflect on what is said lead to the most irresponsible comments.
#6 Posted by Maggie, CJR on Fri 13 Nov 2009 at 01:21 PM
It is frustrating because the quality gets deluged by the complete garbage.
About 10% of the comments on the AV Club are legitimately well-written and informative. For every quality comment, there are nine which are swimming at the bottom of the ocean of self-aggrandizing, ignorant, racist homophobia. Here is an example of the cutting-edge verbal wizardry that you'll get from the basement-dwelling mid-30s white guys that populate the AV Club comments:
1. First!
2. I hope they die in cancerAIDSfire
3. This no-talent all clown is a douche/wentz
4. (insert unrelated-to-interview quote from "The Simpsons" here)
5. (insert the next line from referenced episode of The Simpsons...and repeat until the middle of the following episode)
6. Fraudulent "fact" about how commenter "went to high school/college/church camp" with person interviewed, and how they were "a complete a**hole"
7. (More jealousy-rooted hatred of talented artist/actor/musician that actually created something with their lives, unlike the commenter that still resides in their parents' basement)
8. Sexist statement about woman interviewed/interviewer/girlfriend/costar from the perspective of a guy who makes Tucker Max look like Andrea Dworkin
9. Completely-unrelated "concept comment" that references the commenter's nickname, and nothing more
But wait, there's more! If you act now, you'll get 45-comment strings that consist of solely of one word!
I'm glad the artists are still willing to engage in an interview with them, despite the juvenile idiocy that waits below the final response.
#7 Posted by Tony Mendocino, CJR on Fri 13 Nov 2009 at 06:27 PM
Tony and Maggie,
Thanks for your comments. Do you think that editors should filter out these useless or offensive comments? Or, should they not have comments at all? Is there some other solution, given that editors may not have the time to moderate all comments?
-Diana
#8 Posted by Diana Dellamere, CJR on Sat 14 Nov 2009 at 12:02 PM
Excellent site, keep up the good work. I read a lot of blogs on a daily basis and for the most part, people lack substance but, I just wanted to make a quick comment to say I’m glad I found your blog. Thanks,
A definite great read…
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#9 Posted by Girish, CJR on Sat 12 Dec 2009 at 12:31 AM
Listen to Garry Meier,on AM 720,WGN Chicago,1-4PM weekday's.
#10 Posted by Mr.Common Sense, CJR on Tue 19 Jan 2010 at 03:45 AM