Reporting such stories can involve agonizing frustrations: constant rejection by people who don’t want to talk, promising story lines that evaporate after weeks of arduous research, inability to find enough evidence to substantiate your hypotheses. Writing can be even worse: the lead that remains hopelessly limp, the vital transition that remains hopelessly abrupt, the organizational structure that remains hopelessly jumbled. For solace, I often recall the comic strip of Snoopy sitting on his doghouse laboriously typing out “It was a dark and stormy night” and finally muttering, “Good writing is hard work.” Snoopy’s observation is particularly applicable to reporters, who have much less time to conjure up a better way of saying “dark and stormy.”
When you finally turn in your story, you feel terribly vulnerable, your ego is exposed and on the line, and you dread the reaction of the all-too-typical editor who says nothing if he likes it and plenty if he doesn’t. Editors are usually either impatient with or oblivious to reportorial trauma. All but ignoring your hard-wrought breaking of new ground, they carp about the occasional quote that “doesn’t work” and the occasional graf that “needs work.” Then they head for home and, while you toss and turn, they sleep like a baby. (Former Boston Globe editor Thomas Winship is a notable exception to this characterization, an editor who actually understands reporters. In a speech some years ago, he observed, “It’s impossible to give too much loving to a producing reporter or a competent writer who isn’t producing.” He also said, “Editors need praise and support, too. But editors have a status that carries over from day to day. Writers always feel they’re starting at point zero.”)
The professional sports analogy, further, contains an element of truth. To be sure, there is nothing Jimmy Connors can do to prevent his serve from slowing down, while on the other hand I should be able to sustain my furious thirty wds/min pace for a long time to come. It is undeniable, though, that reporting and writing are physically as well as emotionally draining. After a long day of interviewing, a process requiring intense concentration, I often feel as if I’d spent the dime defending my king against Garry Kasparov. I suspect that one reason hotshot reporters in their twenties can sometimes get scoops missed by their elders is that they have more stamina, can make more phone calls, can go through more files down at the courthouse.
So why, do you ask, do I like reporting so much and why do I keep at it? The main reason is that you simply can’t match anywhere else in journalism the intensity of the highs you get from reporting and writing: when a reluctant source finally decides to spill out in arresting detail what happened at the pivotal meeting; when you’re told an incredible anecdote that works beautifully as your lead; when you stumble on a document that neatly corroborates your hunch on why a deal fell apart; when your story suddenly snaps into focus.
Reporting may be a kind of emotional roller coaster, but to me the peaks are well worth the troughs. The editor escapes the troughs but he never experiences the peaks either. He certainly enjoys his own special highs, principally the power to shapes a publication’s form and content. He also must take pleasure in heroically resuscitating a reporter’s moribund first draft. But I think he must miss the special thrill of discovery and creation that attends reporting and writing. His contact with a story remains essentially derivative, and to my mind that takes most of the fun out of it.
I like to think, further, that experience does count in my line of work. The kids in their twenties sometimes do come up with impressive stories. But I feel that, over the years, I’ve gotten more adept at cajoling people into talking, at sensing when I’m being lied to, at discerning connections and patterns in a seeming hodgepodge of facts.

Anyone who wants to be a serious journalist these days should read this piece and and learn about Chris Welles. He was one of the best there ever was. Chris was my hero, my mentor, and someone who helped shaped my career, giving me advice that always proved correct. He was all about reporting and good reporting, a skill that's getting short shrift in the digital age. Chris knew why reporting was important and how it had to be done, and he knew about the conflicts that even in the 1980s journalists were running in to. Although he was technically a business writer, he was also a consumer writer and knew that the actions of business affected people in their role as consumers. That link, too, has been forgotten. When Chris taught business reporting at Columbia, each year he would invite me to his class to talk about the consumer side of the equation. He wanted his students to be able to see their side of an issue as well. I will never forget a consumer story he wrote about the cosmetics industry and the possible chemical hazards lurking in ordinary cosmetics. That was one of the best consumer stories I ever saw, and the kind that is being done too infrequently these days.
His untimely illness and untimely death leave a void in our profession and some very big shoes to fill.
#1 Posted by Trudy Lieberman, CJR on Wed 7 Jul 2010 at 01:57 PM
Thanks, Chris....best to read while listening to Fred Jones, Part 2, by Ben Folds...
#2 Posted by Mark Thompson, CJR on Wed 7 Jul 2010 at 02:15 PM
Didn't know the guy, but this column made my day and renewed my purpose. Thanks.
#3 Posted by bruce rushton, CJR on Wed 7 Jul 2010 at 03:33 PM
We lost a great one. Loved the comment about editors being "derivative" and not experiencing the thrill of discovery. Bet he hated bloggers.
#4 Posted by Keith Roberts, CJR on Wed 7 Jul 2010 at 05:06 PM
Chris Welles was not only a fine reporter & writer & an important pioneer of modern business journalism, but he was someone who took great pleasur from seeing from other journalists do good work. He was a mentor to a great many young journalists over the years. I once sat through a lecture at Columbia J-School on a profile that he wrote on a business mogul. As Chris took us through the reporting steps that led to profile, incuding accessing court documents & company records, he offered as an aside that his subject was a "finagler." No one had a better nose for spotting corporate finaglers than Chris Welles.
#5 Posted by Paul Sweeney, CJR on Wed 7 Jul 2010 at 06:08 PM
What a fine article. Here I am aged 43 sitting in Scotland, and it spoke to me like he was sitting beside me. Inspiring, raw, articulate, gentle, funny and perceptive. What a guy. And what a loss. Still, his words live on. Okay, off to plan next week's 'going around...'
#6 Posted by Eamonn O'Neill, CJR on Wed 7 Jul 2010 at 07:58 PM
As a middle-aged reporter, who just finished a "moribund first draft," then spent the past 16 hours tweaking, changing, restructuring and all out rewriting -- and then, "snap," finding the story -- I can relate to the labor of love Welles has articulated here so well. This is a timeless piece that honors his life's work -- and one that has lifted this reporter in a few minutes from a "trough" to a "peak" state. A lift of my pint glass, Mr. Welles....
#7 Posted by Lewis Kamb, CJR on Thu 8 Jul 2010 at 05:00 AM
This was a first-class piece, like everything Chris Welles did.
#8 Posted by Alan Gersten, CJR on Thu 8 Jul 2010 at 04:41 PM
Reality check: Within a couple of years of this essay, Welles became an editor. You don't hear much about his editing career at BusinessWeek because he was a mediocre editor who failed to consistently generate good ideas and proved unable to hire and retain good people. The contrast between his brilliant reporting career and his sad record as an editor is striking. Long before he was forced out because of ill health, Welles kept his job because of his longstanding friendship with Steve Shepard.
Even as a reporter he was controversial. He viewed himself as the self-appointed conscience of business journalism, and he was capable of being used. Don't forget his feuding with Alan Abelson in the late 1980s, in which Welles sided with penny stock frauds and Barron's called him on it. I think Jon Laing was the Barron's reporter on that, but I could be mistaken. None of that is on the Internet, so don't bother looking it up. I think some data bases may have it.
Very few of the people who worked for Welles, particularly in his declining years, have much to say about him, and little of it is good.
Sad, but true.
#9 Posted by Joe R. Klinger, CJR on Mon 16 Aug 2010 at 02:37 PM