That is almost certainly not the case. It is difficult to imagine the U.S. military or NATO not caring about non-combatants dying by their hands. Yet without better reporting from the scenes of these alleged tragedies, it is difficult to move beyond hearsay accusations. There is, however, one simple solution: admit to having imperfect information. General Conway came close when he explained that troops aren’t “on the inside looking out” of compounds when they order air strikes. If the coalition, instead of rushing to declare itself blameless and diligent immediately after combat, admitted the possibility of innocent casualties, that would increase the likelihood for widespread confidence in the follow-up investigation.

This runs counter to the very real need to tightly restrict information. Yet in a war that relies as much on perception as it does success in battle, this tendency to hunker down and deny an unfortunate reality does far more harm than good. While the military waits for its follow-on investigation, Afghans are left wondering—rightly or wrongly—why the coalition seems not to care when they die.

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