Michael Kinsley gets in some good shots against easy targets in his new Atlantic piece arguing that newspaper articles are too long: too much space-eating “context” is trivial election hype; too many banal quotes from predictable pols make it into print. And he rightly tweaks one of journalism’s oddest conventions, The New York Times’s headline-writing tic in which things rarely just are, but are instead “seen to be” or “said to be.”
But in the meatiest section of his piece, the situation is more complicated than Kinsley acknowledges. He complains that newspaper stories aren’t just burdened by quotes from politicians; they’re also gummed up by remarks from “outside experts or observers.” His case in point is a Nov. 8 enterprise story in the NYT, reporting that a plan to discipline Wall Street executives by forcing them to take bonuses in stock rather than cash backfired when the stock, distributed at market lows, promptly went up in value. But reporter Louise Story, who, as Kinsley notes, seems to have found this turn of events “somewhere between ironic and appalling,” can’t simply express her view—instead, she must find surrogates to do it for her, including one Jesse M. Brill, chairman of a trade publication on compensation standards. Kinsley writes:
… I, for one, have never heard of Jesse M. Brill before. He may be a fine fellow. But I have no particular reason to trust him, and he has no particular reason to need my trust. The New York Times, on the other hand, does need my trust, or it is out of business. So it has a strong incentive to earn my trust every day (which it does, with rare and historic exceptions). But instead of asking me to trust it and its reporter about the thesis of this piece, The New York Times asks me to trust this person I have never heard of, Jesse M. Brill.
… Why not cut out the middleman? The reason to trust this story, if you choose to do so, is that it is in The New York Times. What Jesse M. Brill may think adds nothing. Yet he is only one of several experts quoted throughout, basically telling the story all over again.
Kinsley’s right that it’s trust in the Times, not in Jesse M. Brill, that matters. But one of the reasons I trust the Times is that it is committed to earning my trust every day, and one of the ways that it does that is precisely by not “cutting out the middleman.” The presence of all those quotes—not just from Jesse M. Brill, but also Kevin J. Murphy and Charles M. Elson—is proof that the reporter’s perspective isn’t based only on instinct or intuition. It may have started there, but she’s done the legwork, talked to other people who might well know more than her about this topic, and had encounters that might have caused her to rethink or reconsider or look at things another way.
All those space-consuming quotes are, to use a phrase beloved by high school math teachers, the reporter’s way of showing her work. And, thanks to the very same marvelous technological developments that have shifted our media-consumption habits in a way that can make newspaper articles feel too long, if I am an especially engaged reader I can evaluate that work. I can research Jesse M. Brill and Kevin J. Murphy and Charles M. Elson and see what they’ve had to say on this and other issues, and how they relate to each other and their colleagues, and whether there is reason to think that The New York Times erred in urging me to trust them. I won’t undertake that process very often, of course—and most readers, who don’t read the paper for a living, will do it even less often than I. But I’m reassured by the fact that the Times makes it possible.
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But too much quoting is done just to show quote marks, not to really impart much new information. Too many are lightweight, restate what's already been said, and could be easily paraphrased. I've actually had students ask me if it's all right to write a story without a quote when I've deleted all their nonquote quotes and told them they could paraphrase it much more easily and directly for the reader. And in one way, I think that's what Kinsley's saying. Even the quote he cites, though it has some meat, could have been paraphrased. And in an age where the Web is starting to put expertise a notch up, I think he's saying if you are the expert, just say you've talked to so and so (and so) and they confirm the thesis that .... and skip the quotes unless they are really solid and move it forward. Too often just getting the quote is an excuse not to talk to the multiple sources needed to write with authority and really tease out the nuance.
#1 Posted by Doug Fisher, CJR on Wed 6 Jan 2010 at 02:56 PM
An interesting debate is unfolding around what constitutes an optimal article.
Mike Kinsley identifies an interesting point when it comes to the issue of reinventing text-based journalism for digital formats. It occurs to me that it is seldom the case that the correct journalistic response in a web environment is the 300 to 400 word text news story.It is at one and the same time too long as a piece of breaking information and either not long enough or, more probably, not rich enough, to engage a user looking for more depth. Yet it is the format for which many news reporters have been conditioned to write, and for a linear newspaper it provides a handy summary size, and it is therefore the format around which the vast majority of newspaper newsrooms are organised - which is a challenge when it comes to convergence.
Twitter has taught us the new language of news marketing - 140 characters and a link to something of depth and value delivered in real time by someone you trust is the obvious shape of all future news delivery. This should put a question mark over the future of the 'middle economy' of stories which have so long been the staple of news page layouts.
#2 Posted by Emily Bell, CJR on Thu 7 Jan 2010 at 04:54 AM
For an article about newspapers doing diligence, Mr. Kinsley certainly does none. Jesse Brill and his CompensationStandards.com resource has been the primary source for practical guidance about how to rein in excessive CEO pay and instill responsible pay practices for years.
Those "in the know" recognize Jesse as such and his annual conference on responsible pay practices are widely attended by most in the executive pay design industry. Jesse's writings were one of the main drivers for the SEC to overhaul their executive compensation requirements back in 2006 - and major CEOs such as Jamie Dimon, John Reed and Ed Woolard have spoken at his conferences. No small thing for a CEO to speak out about excessive pay.
If Mr. Kinsley spent 10 minutes googling Jesse Brill, he might have put his foot in his mouth sooner...
#3 Posted by Broc Romanek, CJR on Thu 7 Jan 2010 at 09:09 AM
Your argument seems to be for citation rather than quotation. A story gains authority if it cites experts, but it need not quote them in extenso, or even at all.
#4 Posted by John Cowan, CJR on Thu 7 Jan 2010 at 06:27 PM
@ John Cowan --
It's a good point. But I would still prefer to see a quote -- allows me, as a reader, to evaluate whether the quote is really evidence for the point the reporter's trying to get across (which is not always the case).
@ Doug Fisher --
I agree with a lot of that (and again, I agreed with a fair bit of Kinsley's column). And yes, it doesn't do anyone much good when reporters go around finding people to fill "quote bubbles." But I'm leery about the "if you are the expert..." bit. Most reporters aren't experts. Even the ones that are can usually benefit from talking to other experts -- and readers can benefit, too.
#5 Posted by greg marx, CJR on Fri 8 Jan 2010 at 12:03 PM
Greg:
Don't disagree with your statement that most reporters aren't experts. Lord knows I covered lots of stories where I wasn't one. But that doesn't mean you have to quote the person to convey the expertise. And I think Kinsley is touching on the growing idea that in the digital space the "general assignment" reporter may be a dying breed, so that was the context in which I use the "if you are the expert" phrase.
In any case, I think he's dead on with his criticism of the impacted lede, just as I hate the old wire service staple of "A downtown building collapsed Thursday, killing three people" that puts too much emphasis on the actor and not the result "Three people died Thursday when a downtown building collapsed."
#6 Posted by Doug Fisher, CJR on Sat 9 Jan 2010 at 04:50 PM