It may be a while before the people who run the U.S. House of Representatives’ Web service forget the week of September 29, 2008. That’s when the enormous public interest in the financial bailout legislation, coupled with unprecedented numbers of e-mails to House members, effectively crashed www.house.gov. On Tuesday of that week, a day after the House voted down the first version of the bailout bill, House administrators had to limit the number of incoming e-mails processed by the site’s “Write Your Representative” function. Demand for the text of the legislation was so intense that third-party sites that track Congress were also swamped. GovTrack.us, a private site that produces a user-friendly guide to congressional legislation, had to shut down. Its owner, Josh Tauberer, posted a message reading, “So many people are searching for the economic relief bill that GovTrack can’t handle it. Take a break and come back later when the world cools off.”

Once people did get their eyes on the bill’s text, they tore into it with zeal. Nearly a thousand comments were posted between September 22 and October 5 on PublicMarkup.org, a site that enables the public to examine and debate the text of proposed legislation set up by the Sunlight Foundation, an advocacy group for government transparency (full disclosure: I am a senior technology adviser to Sunlight). Meanwhile, thousands of bloggers zeroed in on the many earmarks in the bill, such as the infamous reduction in taxes for wooden-arrow manufacturers. Others focused on members who voted for the bill, analyzing their campaign contributors and arguing that Wall Street donations influenced their vote.

The explosion of public engagement online around the bailout bill signals something profound: the beginning of a new age of political transparency. As more people go online to find, create, and share vital...

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