It got pretty lonely….—Ian Katz, deputy editor of the Guardian on the News of the World Story
CJR’s top editor, Mike Hoyt, says the global, righteous indignation now consuming News Corp. is a testament to the power of newspapers.
Allow me to be more specific. It’s a testament to investigative reporting—expensive, time-consuming, risky, stressful—at newspapers. If you think investigations aren’t under pressure at institutional news organizations, you’ve probably been caught on the news hamster wheel yourself.
As Katz rightly points out above, the Guardian’s fabulous Nick Davies, our hero, Alan Rusbridger, his editor and our other hero, and their newspaper were left alone on the story after they broke the first big blockbuster more than two years ago: that two News Corp. papers had doled out more than $1.6 million to keep hacking victims quiet and that hacking at News Corp. papers was rampant and hardly confined to a single reporter as News Corp. executives had testified.
The Guardian’s revelations were met by a wall of silence by the British press, as Archie Bland documented in CJR, requiring both discipline and guts on the Guardian’s part to keep digging. Rusbridger, in a lovely how-we-wrote-the-story piece in Newsweek today, recalls the wilderness years when Murdoch’s power still held British press and political elites in its grip:
I knew (if I didn’t know already) how lonely our chosen track was going to be in November 2009 when an employment tribunal awarded a former News of the World journalist more than $1 million in damages after finding that he had suffered from a culture of bullying under Coulson.
Big story? Not at all. Not a single paper other than The Guardian noted the fact in their news pages the next day. There seemed to be some omertà principle at work that meant that not a single other national newspaper thought this could possibly be worth an inch of newsprint.
So, yes, the institutional press can also be part of the problem, and often is. Look at the MSM’s pre-Iraq War coverage or its pre-financial-crash coverage. Look at News Corp. In this case, it is the problem.
But, also, in this case, institutionalized investigative reporting—journalism’s most potent weapon— was the solution. Thank goodness for Nick Davies, 58 years old, who, one assumes is reasonably well-paid and has health insurance. His 35 years as a journalist clearly has left him deeply sourced in the U.K.’s media, legal, and political establishment. In this story, the seasoned investigative reporter was the linchpin, the indispensable man. Plus, he had the institutional resources, the investigative culture, and the good name of the Guardian behind him. Among other things, the paper was able to provide Davies with journalism’s most precious resource—time. This proved crucial in his being able to stick to a story over two years, when nobody else would, when Rebekah Brooks was vowing to see Rusbridger “on his knees, begging for mercy” (see the Rusbridger piece above) until the breakthrough came with the Milly Dowler hacking story. The Guardian, despite its tenuous finances and relatively small circulation (279.000 vs. 2.7 million for NotW alone), brought institutional heft to this street fight.
In the interim, the Guardian got its biggest boost, not from social media, but from The New York Times, which documented in its own investigative blockbuster the extent to which Scotland Yard colluded in the cover-up. The byline on that seminal story, Don Van Natta Jr., Jo Becker and Graham Bowley, includes some of the paper’s top investigators.

An exceptionally useful report, Dean. (The Guardian's website is perhaps more successful than its print version, in penetration). I would like to know which journalism schools in America are best at teaching live news blogs--the Guardian's are good, but the gold standard seems to be at the Telegraph:
Telegraph: News of the World phone hacking scandal: live
All the latest on the News of the World phone-hacking scandal which has engulfed Rupert Murdoch's News Corporation media empire and the Metropolitan Police.
By Emily Gosden and Andrew Hough 3:30PM BST 18 Jul 2011 6678 Comments
[...]
16.30 The four key elements of police action as set out in Theresa May's Commons speech just now: • Review of IPCC powers:
IPCC chief executive, Jane Furniss, has told the Home Secretary she has the power she needs for now but the Home Secretary has "commissioned work to consider whether the IPCC needs further powers, including whether it should be given the power to question civilian witnesses during the course of their investigations".
Ms May said: "Given that the IPCC can at present only investigate specific allegations against individual officers, I have also asked whether the Commission needs to have a greater role in investigating allegations about institutional failings of a force or forces." [...]
10.56 American police were so wary of the Met Police's cosy links to the media that they would not share information with them, the Daily Beast reports:
The flood of disclosures about close—and almost certainly corrupt—ties between Scotland Yard and British tabloids is not a shock to many senior American law-enforcement officials.
In fact, the FBI, U.S. Customs, and other American law-enforcement agencies have been wary for years about sharing details of some transatlantic criminal investigations for fear they would end up slapped on the front page of News of the World, The Sun, and other newspapers at the heart of the scandal engulfing Rupert Murdoch’s media empire, several U.S. officials tell The Daily Beast. [End]
One lesson that I draw is that America should have a National Media Council with "further powers," with the ability to initiate investigations and compel testimony. What I do not mean is a "nocturnal council" that would arbitrarily infringe upon the liberties of the media, but a council that would become aware of The Daily Beast's information, for example, and coordinate with a national British Press Council so as to ask relevant structural questions.
The Telegraph live blog news model is slightly limited in that it does not run 24-hours a day taking advantage of time-zone partners in Australia and the US. (The Guardian awkwardly does not accept comment until the morning British time).
The flood of live news blog reader comments is, nonetheless, intimidating. I would prefer two streams: one in which validated full names are used; also, comments should be either general or specific to a blog post. Telegraph website design is far in advance of our Washington Post's. (The latter is a design embarrassment). CJR might consider:
[The (Daily Telegraph) site, which has been the focus of the group's efforts to create an integrated news operation producing content for print and online from the same newsroom, completed a relaunch during 2008 involving the use of the Escenic content management system, popular among northern European and Scandinavian newspaper groups.]
#1 Posted by Clayton Burns, CJR on Mon 18 Jul 2011 at 12:34 PM
A malfunction was experienced: [The (Daily Telegraph) site, which has been the focus of the group's efforts to create an integrated news operation producing content for print and online from the same newsroom, completed a relaunch during 2008 involving the use of the Escenic content management system, popular among northern European and Scandinavian newspaper groups.]
A clue to meditate on: "Sullivan was brought up outside Providence in Rhode Island. He is a keen sailor and owns a yacht called, appropriately, the Mistrial."
#2 Posted by Clayton Burns, CJR on Mon 18 Jul 2011 at 12:49 PM
Great story. Do you think there is this kind of careful investigative reporting looking at Fox News?
#3 Posted by Nancy Bloom, CJR on Mon 18 Jul 2011 at 03:37 PM
I am not an academic or a blogger, but you appear to be both of those things. (Yes, you got schooled by Felix Salmon in that debate. But you managed to get in a few memorable lines of armchair punditry.) Why don't you do it?
Good investigative reporters are skeptical, without fear or favor. They don't owe any allegiances to corrupt guilds or bloated old pensioners. On the contrary: they expose lying, creepy sketchballs wherever they lurk, at NoTW or elsewhere.
#4 Posted by Murdoch shares your AARP card, not my journalism, CJR on Mon 18 Jul 2011 at 09:44 PM
Great article. Have to note that everyone has health insurance in the UK, the NHS.
#5 Posted by Galoot, CJR on Tue 19 Jul 2011 at 03:09 AM
Good investigative reporters are no different than tabloid theme reporters all of them chase the tale at by any means necessary...
#6 Posted by Greg Thrasher, CJR on Tue 19 Jul 2011 at 11:07 AM
As usual, you are confusing the message for the medium. Investigative reporting happens on plenty of independent blogs too, there's nothing special about print or the corporations that fund the presses. Of course, investigative reporting costs more so more of it is still done at the established print media, subsidized by the demand for the very tabloid material you disdain. I think what we'll see online is that there will be investigative reporters who write long pieces and there will be a devoted audience that pays a higher price for that, say $2 for a long investigation piece, while most news blogs will charge a cent or two for lighter fare like celebrity interviews or daily news. The minority of readers who want investigative journalism will have to pay more for it, as it won't be subsidized by the rest of the newsroom going forward. I'm fairly certain we will see a lot more and better investigative journalism in that coming online environment, but there's always the possibility that Davies goes jobless online, as there might not be an audience for it. I would bet on the former, but there are no guarantees: we will have to run that experiment and see how it turns out.
#7 Posted by Ajay, CJR on Tue 19 Jul 2011 at 04:25 PM