Alan Mutter’s post the other day—“The incredible shrinking newspaper audience”—got me thinking: is the newspaper audience really shrinking?
So I called him up, and we’re going to disagree. A lot depends on what you call an audience.
But, really, it’s growing.
Alan cites studies from Pew and elsewhere that say (I’m condensing for the sake of brevity; go ahead and click through): The percentage of people who used a print newspaper in the last week to get local news ranged from 36 percent in metro areas to 42 percent in small cities (much lower than during print’s heyday); and Web penetration isn’t much better; that 44 percent of Americans own smartphones and 22 percent own tablets, a doubling of tablet penetration in just one year; and that two-thirds of consumers go to “three or more sources” for local news each week.
He also cites an NYT study that says while 53 percent of the Boomer generation (those 55 and older) said they read print newspapers, only 22 percent of Millenials (ages 18-34) and 32 percent of Generation Xers (ages 35-54) used the medium and that “smartphone use is far higher in the younger cohorts than among Boomers.”
There are handful of vague perceptions flying around about newspapers these days. There’s the general idea that newspapers are going to hell in a handbasket and increasingly irrelevant. There’s the idea held by a segment of the newspaper business that believes that while subscriptions are down, readership as measured by traffic is up, way up, and takes some comfort in that. And there are the experts like Mutter who believe that the industry is kidding itself. There’s actually truth in all of them, but the question today is about audience size.
Let’s start with figures from the not-disinterested Newspaper Association of America, which keeps the circulation numbers and passes along ComScore and Nielson Nielsen traffic figures. The data say:
—Daily print newspaper circulation is indeed down, 20 percent, to 44.4 million, from 55.4 million in 2000 (aka “back in the day”).
—Newspapers’ unique visitors number about 110 million/month this year, up modestly (7 percent) from 103 million or so in late 2010, using comScore data. (The NAA previously used Nielson Nielsen data before, which isn’t comparable, apparently, but those figures rose also rose to 69 million in early 2010, up 72 percent, from about 40 million in 2004. That’s as far back as it goes).
Alan argues there is a huge amount of noise in those Web numbers, and there is. “Uniques” are a famously problematic metric—if I read the Chicago Sun-Times on my phone and my computer, I count as two.
You don’t want to lump print subscribers and Web visitors together because they could be the same people, and often are. What’s more, and Alan’s point is undeniable, this isn’t the loyal “audience” of yore. People zooming by via a Facebook link are not the same as print subscribers and in fact are much more likely to be loyal to Facebook than to the source of the link.
So, you need to discount the NAA’s Web figures, but to what? Unknown, but something well above zero.
Alan sends a link that quotes analyst Greg Harmon who has spent a lot of time on newspaper Web traffic:
As Harmon has discovered in studying the website traffic at dozens of newspapers for several years, online news consumers are not created equal. The audience, he says, falls into three distinctly different categories:
:: 25 percent of the unique visitors consist of loyal readers who visit a newspaper site an average of 20 times per month and sometimes multiple times a day. :
:: 21 percent of the audience comprises incidental readers who visit between one and three times a month. :
:: 54 percent of the visitors are what Harmon calls “fly-bys” - people who may come once a month in response to a link on another website that steers them to the newspaper.

A lot depends on what you call a newspaper.
What you are saying is that news readership added up across all platforms is increasing and that most are coming to news organizations.
However, it is undeniable that readership of newspapers — the platform — is decreasing. I could give you tons of anecdotal evidence, just ask students at Columbia, but the hard numbers from the Audit Bureau of Circulation are well documented.
I only point this out because I found the headline misleading. You seem to imply that newspaper is the news organization itself. It is not. There's a 'paper' in there, and though traditionally it might have been true in the past, this is no longer the case. (I'm dear to terms like The Press, by the way, but semantics matters in this analysis, I think).
#1 Posted by Ivan Lajara, CJR on Thu 18 Oct 2012 at 03:58 PM
It seems to me that it's difficult to comment on this post without veering into business models and risk taking things off topic.
To torture a metaphor, what the newspaper business is going through now is sort of like an airplane in a steep dive. You have declines in revenue that mostly show no sign of slowing up. And the primary task, at least in the near term, is to flatten the dive out enough to keep from hitting the trees. The plane might continue at a reduced altitude, but at least it's still in the air. So far, there hasn't really been a consistent model for how to reach a new equilibrium.
For example, the fact that 25 percent of site visitors generate around 85 percent of page views popped up a couple of years ago, but it has only been recently that the effective specifics for implementing a paywall have started to come about even though the subject of paywalls is still a matter of heated debate.
An issue that also comes into play is that some of the brighter minds looking at the problem, people like Alan Mutter, tend to focus on how the changes affect large-scale chains such as Gannett, Media News, or whatever. And there's nothing wrong with that, except what seems to get lost is a distinction between what economists might call macro and micro levels. Mutter lives in the Bay Area, for example, and you don't hear much about distinctions between, say, the San Jose Mercury News and the Contra Costa Times. Things are usually considered in the aggregate.
An additional minor problem with this post is that it seems to make the mistake, common in the Silicon Valley, of equating audience size with revenue. This is the kind of issue that Facebook is having in that a billion users who generate $1 Billion per year in profit is not a particularly lucrative model. As Ken Doctor pointed out not long ago, businesses such as cable companies tend to pay a lot more attention to the amount of revenue generated per user.
#2 Posted by Perry Gaskill, CJR on Thu 18 Oct 2012 at 07:23 PM
I have two problems with this reckoning of the fate newspapers.
First is the choice of the year 2000 as representing "back in the day". Yes, the focus here is on the Internet, but it's important to see the Web not as an isolated digital "broadcast" phenomena, but as part of a continuum that starts with radio, heads into television, and truly flowers with networked personal computers and mobile devices. According to "Literacy in the United States
Readers and Reading Since 1880" (Kaestle, Damon-Moore, Stedman, and Tinsley), "In terms of the American population as a whole...daily newspaper reading has declined from the 80-90 percent range [in the 1930s] to the 50-60 percent range [by the 1990s], and to 36-42% today (by the figures you quote).
Second of course is the economics. A gazillion people tweet and read tweets. Twitter is at best marginally profitable. Until it consistently proves that it can make money, how can you prove that it matters?
#3 Posted by Thad McIlroy, CJR on Thu 18 Oct 2012 at 10:01 PM
Dean,
You posit your argument on shaky ground: "if the Pew study is at all representative."
Steve Buttry said it better than I can: "Pew doesn't understand the news ecosystem well enough to study it."
http://stevebuttry.wordpress.com/2010/01/16/pew-doesnt-understand-news-ecosystem-well-enough-to-study-it/
The claim that news in Baltimore emanates from the newspaper was spurious at best, and is certainly more so today than nearly three years ago.
Why do newspaper journalists follow so many people on Twitter and Facebook, read a slew of blogs every day, keep TVs running nonstop in the newsroom, and regularly show up in the server logs of local online news sites?
Well, those that are smart are doing that — because they know news is breaking on the Internet hours or even days before it'll ever make it into print. Increasingly, smart readers are doing the same.
Local Independent Online News Publishers around the country are successfully creating the future of reporting every day: locally owned and operated news outlets that directly serve their communities.
I've yet to seen any convincing evidence that newspapers can find a way to pay down their crushing debt loads while weathering the loss of most of their revenue. Classifieds aren't coming back to print, and neither are real estate or car ads. Certainly not department stores. Not to mention that they've cut their reporters even more quickly than the newshole. Anecdotally, many remaining subscribers pay out of habit rather than conscious choice.
The publishers who are building new businesses around local news will be the ones to not just survive, but thrive. They aren't freighted with legacy media's debts, executives who concentrate mostly on their retirement packages, and bureaucratic inertia centered on antiquated products and processes.
Instead, they're building healthy local businesses, and fixing the news while they're breaking it.
Dylan Smith
Chairman,
Local Independent Online News Publishers
Editor & Publisher,
TucsonSentinel.com
#4 Posted by Dylan Smith, CJR on Tue 23 Oct 2012 at 02:36 AM
Great article. Excellent points. And probably irrelevant unless we can solve the biggest problem that newspapers face.
Two words: Revenue stream.
I'm not saying there isn't a solution, but unless you can significantly monetize that growing audience, your article is actually telling us that the entire news eco-system is doomed precisely because newspapers are a sentinel species.
#5 Posted by Frank Taylor, CJR on Thu 25 Oct 2012 at 03:13 PM
Excellent piece. This perspective can't be overstated enough. Just because something is read on an electronic device, doesn't mean it originated there. It's an easy thing to forget, so thanks to CJR for the timely and necessary reminder.
#6 Posted by Sharon Geltner, CJR on Wed 31 Oct 2012 at 04:24 PM