Early in 2009, the micropayment service Kachingle received a lot of attention when a piece in Editor and Publisher suggested that it could—gasp!—“save journalism.” By April 2009, Kachingle founder Cynthia Typaldos was getting interview requests from NPR’s On the Media, the Chicago Reader, BusinessWeek, and The Guardian. By May 2009, the Kachingle blog was reporting that “The largest media companies in the world started contacting us. Sites with tens of millions of unique users.”
Yet a year and a half after the Internet first started buzzing about it, Kachingle hasn’t really caught on. Seven months after launching to the public, the service is used by over 300 sites; but no major news organizations, and nobody boasting “tens of millions of users.” Aside from a recent positive review of it on PBS’s MediaShift and a citation in a small piece in The Wall Street Journal about business partnerships, Kachingle seems to have stepped out of the spotlight. When it’s shown up in the press in recent months, it has been most often mentioned in comparison with a new, similar scheme by a Swedish company, Flattr.
So often in the world of online media, especially the media covering media, everyone tends to pile on one new idea at a time, hyping it to high heavens. Then the next week, we’re all onto something else, and last week’s flavor drops from our collective memory. Kachingle is one of those that seems to have gotten left behind. We decided to check in and find out why.
Kachingle launched a closed beta version in late 2009, and then launched officially to the public the following February. Users sign up once and agree to pay five dollars a month, to be distributed to the websites they visit the most, based on how often they visit. Kachingle and PayPal together get 15 percent, and the sites get the rest. The distribution is totally transparent, which is nice, with each site’s earnings and contributors displayed on the Kachingle home page.
Barbara Iverson, founder of the nonprofit local news site Chicagotalks, has used Kachingle since this past January. So far, Chicagotalks has only received about $50 total from its fifteen “Kachinglers,” but Iverson still likes the idea so much that she recorded a promotional video for Kachingle’s home page. “I think this is an idea that’s going to come within the next five years,” Iverson said. “I just expected it a lot sooner.”
What Iverson loves about Kachingle in particular, as opposed to something like a PayPal tip jar, is that it’s completely mindless. Once you sign up for a Kachingle account, that’s the last time you ever have to visit the Kachingle page. You don’t have to sign in to PayPal each time you visit a page, and you don’t have to decide what amount or percentage of money you would like to donate.
Kachingle founder Typaldos is emphatic that this is the only way that a micropayment system will work. “The mental transaction cost has to be practically zero,” she said. (You do, of course, have to sign up once, hence the “practically.”)
The Common Language Project is a multimedia production house mainly funded by grants. A third of its funding comes from individual donations, Kachingle making up a very small portion of that third. According to the Kachingle site, CLP has received $66.70 so far from sixteen supporters. CLP co-founder Jessica Partnow said that she is excited about Kachingle as an idea, but conceded that it probably won’t catch on until a big-name media site signs up to bring it to the mainstream audience. “I think it needs widespread adoption to really make it work,” she said.
That’s the catch: the service is voluntary, and it only works if everyone’s on board. The big news sites can’t imagine that the relatively small number of early-adopter Kachinglers will make it financially worth it, but Kachingle can’t get more readers to sign up until they see their favorite sites are participating.

Flattr is a Swedish company, not dutch. Other than that, nice article.
#1 Posted by Leif Högberg, CJR on Fri 17 Sep 2010 at 10:41 AM
Yes! Thank you, Leif, corrected now.
#2 Posted by Lauren Kirchner, CJR on Fri 17 Sep 2010 at 11:02 AM
The problem I have always had with Kachingle and Flattr is that they can't operate as paywalls. You have to allow content providers to know that they are getting paid before they show their content or people can just continue to freeload. They don't have to use it as a paywall, but they should be able to if they want.
#3 Posted by Brad, CJR on Fri 17 Sep 2010 at 11:55 AM
I commend Cynthia for her tenacity in trying to make voluntary monetary donations for news and other valued content work. Unfortunately, recessions are an especially terrible time to ask readers to open their wallets, whether in the form of paywalls (a la Murdoch) or voluntary cash donations. That's why, as the former co-founder of Bitpass, my team and I recently introduced ThankThis.com, an article button/tool that enables readers to reward quality content by choosing to view a sponsored message, which pays publishers and earns points for their favorite charities. We're still in private beta, so not all the pieces are there, but we welcome people's feedback.
#4 Posted by Kurt Huang, CJR on Fri 17 Sep 2010 at 12:19 PM
Thanks for this update. I think it's important that these trends are still on people's minds.
I just wrote an article about this for Revenews (the Ad Age top 150 blog) looking at some other examples of people not willing to pay for news related content since news is free on the radio, TV, and often other sources online, and, as some of the examples show, even when content is relatively unique, few people have opened their wallets as discussed in your article above and mine (URL below). My article takes a lean toward education where sites like Flattr, Kachingle, and ThankThis lack awareness as well as the NFMW syndrome (Not From My Wallet).
http://www.revenews.com/duanekuroda/why-pick-paywall-when-other-options-abound/
#5 Posted by Duane Kuroda, CJR on Fri 17 Sep 2010 at 12:58 PM