The team at Scripps Howard News Service didn’t use any tools that aren’t used in newsrooms across the country in the regular course of reporting. Isaac Wolf, a national reporter at Scripps News, was poking around Google (like you do). He searched for TerraCom—a company that provides federally subsidized phone service to low-income people—and Oklahoma City, where TerraCom is based. Clicking through the results, he came across a PDF that looked to be a completed application to join the subsidized phone program.
“To be honest, I didn’t think that much of it at first,” Wolf says. “When I scrolled through, I saw someone’s name and what appeared to be a social security number.” He’d come across sample applications before, and this looked like a standard document. The website he was looking at was run by a company called Call Centers India Inc., and it didn’t make sense to him, either, that he’d find a copy of an actual application on a website that wasn’t clearly associated with the government or with TerraCom.
“I didn’t quite believe it was real,” he says.
But he did a site-specific search and one that looked specifically for PDFs. And he knew that he had found something—hundreds of applications containing individuals’ identifying information, available to anyone who could search the Web. The Scripps team set about capturing those documents and used a bit of code to help download tens of thousands more. Those documents were key to Scripps’s investigation of Terracom, its affiliate YourTel America Inc., and the companies’ privacy practices.
The documents also provoked an unusual response—an accusation that the reporters were “hackers” and that they’d violated the Computer Fraud and Abuse Act, the law under which Aaron Swartz was prosecuted and which reformers say can too easily criminalize even the most routine Internet activity.
After Wolf requested an interview with TerraCom’s chief operating officer, Scripps received a letter from a lawyer representing TerraCom. “The person or persons using the Scripps IP addresses (the “Scripps Hackers”) have engaged in numerous violations of the Computer Fraud and Abuse Act,” the lawyer wrote. “I request that you take immediate steps to identify the Scripps Hackers, cause them to cease their activities described in this letter, and assist the Companies in mitigating the damage from the Scripps Hackers’ activities.”
The CFAA isn’t a law that journalists are taught to look out for. This may be the first time it’s been lobbed at reporters by the subject of an investigation — I couldn’t find anyone who’d heard of another example. But the law could potentially cover journalists’ activities, as reporters scour the Internet for documents and data.
For example, a Center for Public Integrity investigation brushed close enough to the law that the Center’s lawyers told reporters there that a prosecutor could argue that they had violated the CFAA by accessing documents using a password obtained from a source, as CJR has reported. (I worked at CPI for three years, with some of the reporters who conducted this investigation, but was not employed there while it was underway.) And the nonprofit Electronic Frontier Foundation has worked with security researchers who identified vulnerabilities in a company’s online security, tried to report them—as Scripps did when requesting an interview with TerraCom, before publishing its story—and ran into trouble.
EFF is also representing Andrew Auernheimer, also known as weev, the self-identified Internet troll who recently went to prison after being convicted of violating the CFAA. Like the Scripps team, Auernheimer and his codefendent, Daniel Spitler, were dealing with records—in this case, the email address of iPad owners, associated with a SIM card number—that were available on the Web to anyone who happened to find them. Spitler wrote a bit of simple code to download them en masse; Auernheimer distributed the email addresses to journalists; the government charged them both with conspiracy to violate the CFAA.