The torrid growth in digital-only subscribers to The New York Times slowed sharply in the first quarter. Worse, advertising fell so sharply that the paper’s overall revenue declined slightly.
But it’s worth correcting some misimpressions about what those numbers really mean.
Quartz’s Zach Seward, for instance, writes a post headlined “The New York Times paywall has hit a growth wall,” but that’s not really true.
Six percent growth in digital subscribers is not hitting a wall nor is 8 percent circulation revenue growth. This line, while probably wrong, is at least unfalsifiable: “The current offerings may have taken the company as far as it can go.” That also will likely turn out to be too pessimistic, as I’ll argue below.
But it’s true that the torrid growth of The New York Times’s paywall finally slowed seriously in the first quarter. The question, which is not at all answered, is whether this is a blip or the beginning of a trend. We’ll have a better idea when the second-quarter earnings come out in July. We’ll know for sure by next January or so.
Point is, it’s perilous to hinge your estimates on a single quarter, as I’ve shown myself with the NYT paywall. Check out this post from October 2011, when digital subscriptions slowed dramatically:
It seems clear the Times isn’t going to have half a million paying digital subscribers this time next year.
It ended up with 566,000.
So let’s unpack what we know (I’ll only talk about The New York Times in this post, not The Boston Globe, since NYTCo is selling it, and the Globe doesn’t yet follow paywall best practices).
The Times’s 6 percent digital-subs growth from January to March was the slowest growth since the company launched its metered paywall two years ago. Much of this is due to the law of large numbers: As a subscriber base gets bigger, it becomes increasingly hard to grow it.
And the base had gotten very large indeed, with 640,000 digital subscribers by the end of last year. That number is now 676,000, and the 36,000 net new subs are the least added in any quarter yet, though it’s worth remembering that the second full quarter of the paywall back in 2011 wasn’t much better, with 43,000:

It’s also worth flagging that the year-over-year increase was a whopping 45 percent. But it will surely be very difficult for the NYT meter, as currently constituted, to snag the 60,000-subscriber growth it averaged in previous post-launch quarters.
Still, if you’d have said two years ago that the NYT would still be adding digital-only subscribers at 36,000 a quarter, the Times would have been thrilled. It’s not a small number, and it means incremental annualized revenue of about $6 million to $7 million.
(By the way, it’s worth noting that a not insignificant chunk of the paywall impact doesn’t show up in the subscriber numbers since the paper has intentionally steered readers to subscribe to the Sunday print paper. A Sunday subscription gets you free nytimes.com access, and delivery was actually up slightly in the first quarter).
As we have always said, direct digital subscription revenue are just one component of a reader-focused paywall strategy. You can’t expect to slow print circulation losses and charge more for the paper when readers can get all your content online for free.
Some, like the Orange County Register, have taken that idea to the extreme. It moved recently to an all-access, no meter plan that charges $30 a month whether you read it online, in print, or both. That disincentivizes readers from even ditching the paper for a cheaper digital subscription. I write about some of the problems with that in the next issue of the magazine, which will be on newsstands (kidding! Subscribe here) next week.
The Times’s reader-focused strategy, even with digital-only subscriber growth slowing, still posted an 8 percent revenue gain from a year ago. That’s $16 million in new revenue. Less than half of that comes directly from digital-only subscribers. The rest comes from increased pricing power and online-only readers subscribing to the Sunday paper.
The problem is not circulation. It is, as always, advertising. Ad revenue declined in the quarter by $20 million, an 11 percent plunge. The strong circulation gains weren’t enough to offset that and overall revenue declined 1 percent. With the backdrop of the last seven years, though, keeping revenue to a 1 percent decline is nothing to scoff at.
Circulation is now 54 percent of the Times’s revenue and climbing. Ads are just 40 percent and falling fast. Two years ago, as the paper launched its paywall, ads were at 49 percent and circulation at 45 percent.
My bet is that the Times, far from hitting a wall, will see slow to moderate growth in digital-only subscriptions for a long time to come. Even if it didn’t tweak its model, 676,000 is far fewer than the number it will have in five or ten years.
Look at The Wall Street Journal, for instance. Back in 1998, two years after it launched its paywall, sequential subscriber growth fell to about 4 percent in the fourth quarter. It took the Journal, which has the most successful paywall of them all, till late 2002—more than six years—to get to 676,000 subscribers. Hundreds of thousands of those weren’t digital-only since the paper charged print readers a lower fee to read online. A little more than a decade after that, the Journal has 1.3 million subscribers (including Barron’s). That happened even as it jacked up the cost of a WSJ.com digital-only subscription from $49 a year to $264 currently.
Now the NYT is exploring new products, including a cheaper subscription plan and a more-expensive one that will include some sort of access to events. If I were looking to charge for specialized content, as the NYT says it is, target No. 1 would be the paper’s DealBook business site. Business journalism is just easier to charge for: Its readers have more money, many of them have expense accounts, and they make money off your information. A/B test that, NYT.
The risk with any cheaper plan is that the paper will cannibalize its subscribers paying $15 a month. There will inevitably be some cannibalization. The key is whether the growth of new-to-the-NYT low-dough subscribers will offset those losses. The Times will have to test this carefully also to make sure they do.
Be careful about over-interpreting results from one quarter. While much of the commentary has been negative, the NYT’s net income was down because of bad comps from the first quarter of 2012, when it unloaded some assets. But it’s operating profit was actually up 81 percent in the quarter (19 percent if you exclude accelerated depreciation from last year). The market sent shares up 5 percent on the earnings report, adding about $70 million to its market cap. Part of that is likely due to the announcement of the paywall expansion, but that’s just a natural extension of the company’s reader-focused strategy.
Meantime, CEO Mark Thompson said on a conference call with investors Thursday that the second quarter is looking better for ads. Let’s hope so. The paywall is pulling its weight, but the Times has to dramatically slow ad losses, while building new revenue streams to supplement reader revenue.

You're splitting hairs to say that "New York Times paywall hits a growth wall" is "not true" in a post titled, "New York Times paywall growth slows." We are essentially saying the same thing. The introduction of new digital subscription products is perhaps the best evidence that "the current offerings may have taken the company as far as it can go." I don't think I was saying anything particularly insightful, just kind of plainly obvious.
(WSJ's digital subscriptions have been more-or-less flat for a few years now.)
#1 Posted by Zach Seward, CJR on Fri 26 Apr 2013 at 09:32 AM
How many NYT subscribers receive free subscriptions? How many actually pay full price for that garbage?
#2 Posted by Dan A., CJR on Fri 26 Apr 2013 at 02:34 PM
We should not forget about one more factor: proliferation of paywalls -- and some say that by 2016, 90% of all media will be paid -- will limit their (still questionable) effectiveness, as people cannot and will not subscribe to 90% of online media.
The NYT was smart enough to capture the early adopters; however, the more paywalls out there, the harder it will be for everyone to get new subscribers who are not already paying for access to some other quality publication and who have reached their spending limits.
#3 Posted by Greg Golebiewski (@znakit), CJR on Fri 26 Apr 2013 at 03:20 PM
Greg, you are right.
#4 Posted by Edward Ericson Jr., CJR on Fri 26 Apr 2013 at 03:35 PM
As someone who values the use of language to inform rather than to obfuscate or confuse, I see a definite difference between saying the NYT payway hit a "growth wall" and saying its paywall growth has slowed.
When you hit a wall, that means you've been stopped, blocked, you're not going any farther.
When something slows, it's decelerating but there's no guarantee that it won't keep moving forward at a slower pace or perhaps even reaccelerate at some point.
#5 Posted by whm, CJR on Fri 26 Apr 2013 at 04:58 PM
Zach,
I don't think it's splitting hairs. "Hit the wall" means to stop growing, and that's not what happened. Combined with "may have taken the company as far as it can go" I think it's a fair read of what you said. Again, the new initiatives can boost growth, but digital subs would likely grow for a long time without them. If the NYT netted 25k subs a quarter for the next 2 years, for instance--a slow to moderate growth rate--it would have nearly 876,000 subscribers by 2015 and an additional $30 to $40 million or so in annualized revenue.
Greg, Americans pay something like $70 billion a year for television subscriptions, and about 1/100 of that for news online. I imagine 5 years from now there will be AYCE options online.
#6 Posted by Ryan Chittum, CJR on Fri 26 Apr 2013 at 08:05 PM
Sorry, whm,
I posted my comment before I saw yours. You said it better than I did. Thanks.
#7 Posted by Ryan Chittum, CJR on Fri 26 Apr 2013 at 08:07 PM
You have NYT, but Gannett's latest earnings have also been released recently along with new info on its digital subscription plans. According to a partial transcript reported on Gannett Blog, the analysts don't seem to think it's the long-term answer, but what's your take?
http://gannettblog.blogspot.com/2013/04/here-transcript-of-q1-earnings.html
#8 Posted by HD, CJR on Fri 26 Apr 2013 at 09:57 PM
I've got a post coming Monday morning on that very topic, HD.
#9 Posted by Ryan Chittum, CJR on Sat 27 Apr 2013 at 01:19 AM
whm wrote: "When something slows, it's decelerating but there's no guarantee that it won't keep moving forward at a slower pace or perhaps even reaccelerate at some point."
And, obviously and also, there's no guarantee that it won't keep decelerating at a fixed rate, or an increasing rate.
Indeed, since the reasons for the slowdown are not clearly understood, the likelihood based on Occam's razor and inertia, is that the decline will continue.
#10 Posted by Paul Levinson, CJR on Sat 27 Apr 2013 at 03:24 AM
Ryan, one cannot compare cable TV subscription (accidentally, Piano Media follows that model with limited success) to the NYT meter, which is based on exclusivity. In the former one, users must pay for all available channels, even if they can watch only one at a time or even if they want only one of them. The NYT-styled paywall cannot prevent people from subscribing to other outlets; nevertheless, the limitation comes naturally and inevitably -- the usual person will subscribe to only a few newspapers, one local, one or two national and maybe some specialty publication, and that is it. In aggregation, the market will appear as a multibillion-dollar one, but in reality, the more such "paywalled outlets" the bigger the competition and fewer non-customers to convert.
That is also why I have been for years now advocating an open "on demand" system, in which newspapers compete on quality and relevance of their journalism, and users have a choice to pay for and support only the best (for them). Only such system is healthy and fair to everyone involved. Individual paywalls are short- lived and will fail -- ironically, because of their relative temporary success.
#11 Posted by Greg Golebiewski (@znakit), CJR on Sat 27 Apr 2013 at 12:49 PM
"By the way, it’s worth noting that a not insignificant chunk" ...
The way to say that so people don't hate you is: "a significant chunk"
#12 Posted by mirv, CJR on Fri 7 Jun 2013 at 05:16 PM
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#13 Posted by zari khan, CJR on Tue 9 Jul 2013 at 09:50 AM