Yes, we delight in the $100 million I’ve estimated the Times paywall is bringing in. You’d think someone who “genuinely hope paywalls are successful” would too. But no, according to Buttry, we can’t learn any lessons from the NYT, whose success “is meaningless (for other papers) on at least four levels”:
It’s the New York Times. Nothing that it does extrapolates to other news organizations.
Remember when the FONsters told us the WSJ and FT were unique and so the NYT and others couldn’t charge? Convenient! In fact, this is pure nonsense. Yes, the Times is the greatest American newspaper and it has national and international reach. But it still faces the same business model problems that plague its lesser peers: High fixed costs, the rapid decline of print advertising, and the pitiful failure of digital advertising to make up the difference. The Times will surely be the most successful general newspaper with digital subscriptions, but it’s empirically false to argue that “nothing that it does extrapolates to other news organizations.”
But let’s try, try again. Take the metered model, which the NYT took from the FT and made better. It found that it could open up a big new spigot of circulation revenue while maintaining its digital ad revenue—something I’ve been arguing for going on four years now. Other papers, like the Star Tribune and Charleston’s Post and Courier followed suit and found it worked for them too. The thing is, no other newspaper needs to be as successful as the Times with digital subs. They have much smaller and much cheaper newsgathering operations. In fact, it was precisely the Times’s success that emboldened others to give it a try.
Buttry’s Point 2:
The gross revenue figure tells us nothing until the Times reveals how much it spent to develop its pay “meter,” how much it costs to operate and promote the paywall and how much its advertising revenue declines because of the traffic it loses from the paywall (or how much extra revenue it gets because advertisers value subscribers more than they value the non-paying audience). We don’t know whether the net revenue to the Times from its paywall is $90 million, $10 million or even a net loss.
“We” don’t know only if we don’t want to know. We do know the NYT spent about $25 million developing its meter. We know it hasn’t materially hurt ad revenue. And while we don’t know how much it costs to operate, we do know this is very high-margin incremental revenue. Certainly more than 50 percent and probably well above 75 percent. It’s in the numbers. And again, it’s low hanging fruit.
Point 3:
The Times announced this week that it is attempting to buy out 30 more journalists. I won’t call a company’s strategy successful until the business is growing, not cutting.
Another straw man. The “company’s strategy” is demonstrably not just to throw up a paywall and stop trying to make money in other ways. The paper just launched a DealBook conference. It spends money on R&D with NYT Labs. But yes, perhaps selling muffins at a newsroom cafe at the bottom of 620 8th Avenue is what it will take to commence growth. Look, if a newspaper with cratering revenue comes up with a $100 million, high-margin revenue stream and you can’t call that a “success” then the failure is yours.
Point 4:
We’ll never know what kind of revenue the Times might have generated if it had spent the millions that it poured into the paywall on more forward-looking strategies.
You’ve got to wonder what halfway competent businessman would look back after at least quadrupling an investment in its first 18 months and think, “Maybe I should have put that $30 million into what? A social-media startup.”? What’s the proven alternative that would have been better?
Buttry goes on to pooh-pooh the success of the Star Tribune’s meter, which garnered 20,000 subscribers in its first six months, creating a new $2 million annual revenue stream twenty times as large as its digital-ad losses—and the paper doesn’t even charge print readers an “upsell” for the website, which is what’s driving Gannett’s success.

Thanks for the attention, Ryan. I'm tired of this argument: http://stevebuttry.wordpress.com/2012/12/13/i-am-so-tired-of-the-paywall-argument/
You also should check your link to the $25 million estimate. It's busted.
#1 Posted by Steve Buttry, CJR on Thu 13 Dec 2012 at 11:45 AM
The link should be fixed now.
#2 Posted by Greg Marx, CJR on Thu 13 Dec 2012 at 12:11 PM
Ryan, you just don't get it, man. Charging people for something you produce that has value--that's yesterday's business model. TODAY's business model is grifting a bunch of VC idiots into funding you for 5-6 years while you try to take over the world with buzzwords and user-generated content! We have to innovate for tomorrow's business model! Which is...something NEW! Which someone will invent THEN!
And we'll have FoN FoN FoN 'till her daddy takes the T-Bird away.
#3 Posted by Edward Ericson Jr., CJR on Thu 13 Dec 2012 at 01:49 PM
Not that I don't like the pay wall to wall debate but can we get back to the fun stuff?
http://www.rollingstone.com/politics/blogs/taibblog/outrageous-hsbc-settlement-proves-the-drug-war-is-a-joke-20121213
This could use some tying in to thatbusiness with Wells Fargo and some contrast with what happened with BCCI.
#4 Posted by Thimbles, CJR on Thu 13 Dec 2012 at 04:54 PM
Steve Buttry: Manny Pacquiao's sentiments exactly.
#5 Posted by Weldon Berger, CJR on Fri 14 Dec 2012 at 11:48 AM
The legacy press has not done anything innovative or experimental. Paywalls do not address the tectonic shift in the way people get news -- from everywhere, even in foreign languages, across multiple devices, and much of it is now "personal" news (family, friends, colleagues) not local, city, state, national, international news. And much of the best news gathering is done by independents.
Paywalls are unable to price by value received and ability to pay.
For news sites that have wildly divergent audiences, not pricing by value and ability to pay means that many people don't pay, who would pay. For example, an international news site with a worldwide audience cannot charge an avid reader in Bangladesh the same price as a resident of NYC. There ARE ways to segment based on value received and ability to pay, but one flat price for everyone that only a well-off person in a first world country can pay is not a viable long-term revenue stream as news upstarts with lower costs bases and crowdsourced reporting gain market and mind share.
Thanks to Steve Buttry for staying in the fray. I used to be the 8th person that cared about this debate, but no longer.
Just because some of us now decline to participate in the banter, doesn't mean we don't care. It just means we've given up and moved to other market spaces that are more open to innovation.
By the way, there is one piece of information about the NYTimes subscriber base -- those paying full price -- that has never been revealed - the mean and average ages. My guess is the ages are high, and that the younger people will not, as they get older, all of a sudden start paying for the NYTimes given that they have "grown up" with other sources of news. I wish one of the 7 people that still cared about this issue would do some research on this topic.
#6 Posted by Cynthia Typaldos, CJR on Fri 14 Dec 2012 at 06:46 PM
DDay did a riff on that Taibbi 'HBSC drug war scandal' article and Felix Salmon's defense of it:
http://news.firedoglake.com/2012/12/14/felix-salmons-unpersuasive-argument-to-hold-hsbc-and-its-executives-harmless/
*stirring the pot*
#7 Posted by Thimbles, CJR on Sat 15 Dec 2012 at 10:52 AM