Cris Russell’s recent lament in CJR about reporters plugging material from press releases directly into their copy seems anything but the admission of a “dirty little secret,” as she calls it. Reporters have been doing this routinely since I left the newsroom, and the fact that the public may not have been conscious of it doesn’t change the fact that it amounted to lazy journalism.
Cris’s excellent piece, however, seems to focus on two arguments: Journalists routinely are lifting quotes—if not other material—from news releases, without stating that they’re doing so. And some public affairs operations are now producing releases that, for all intents and purposes, are functioning as real science journalism.
As chief science writer at Ohio State University and one of those public affairs officers who’s been reporting on scientific research and offering it to reporters for much longer than three decades, I’ve watched that happen to my copy hundreds of times. And aside from an internal chuckle on my part, it doesn’t bother me a bit. Let me explain why.
First, my philosophy in producing stories is, and always will be, to tell them journalistically, following the same guidelines that I learned in my years as a reporter for Alabama’s Birmingham News, and to explain the story as plainly and honestly as possible. If I’ve taken the pains to craft a story as carefully and as accurately as I would have when I was in the newsroom, then I know that the reporter receiving it has much better material as a starting point for his or her take on the story. In the end, that ensures a higher quality of information for the reader.
Many journalists see all PR as the same when, in reality, there is a lot of variation, and press officers’ perceptions of their roles and responsibilities differ widely. While corporate types may be there largely to “sell soap” and support the bottom line, science public affairs officers are usually bent more towards explaining the research. Those at the top research universities, for example, know that overselling discoveries or spinning content risks their credibility and any hope of reporters trusting them in the future.
As to the quotes I’ve included in the press releases I’ve done, they’re all direct statements by the sources, approved by the sources, and aren’t vetted by anyone else. No administrator okays them, nor do PR gurus spin them in any direction. So the quotes are there specifically, as Ron Winslow said in Cris’s essay, to help reporters decide whether or not to chase the piece. They’re there to be used, with or without attribution to a release—just get the quotes right, that’s all I ask.
Also, in most cases, the research in question is work I’ve followed for years, giving me the same kind of knowledge advantage that a beat reporter has over a general assignment reporter in the newsroom. Does anyone really believe that a reporter’s blind call from even the most prestigious news media will yield the kind of information that comes from a reporting relationship that’s grown over years? I don’t think so. The last decade or so has seen top science PIOs shift their prime goal from coverage to credibility, since they know that the former depends on the latter.
In her piece, Cris cited a panel at the recent National Association of Science Writers’ annual meeting where a group of media critics discussed the use of press releases. At a session on science writing immediately following that one, a colleague and I offered case studies of when reporters missed the mark in trying to cover stories about major controversies in research. We explained the events in each case and outlined details of how institutions deal with such episodes.
In the end, we pointed out that none of the reporters covering any of the events took the time to understand what was actually happening. Because of that, they never asked the right questions—questions that, in nearly all cases, we were hoping they would ask. And because they did not ask the right questions, they never got the accurate information needed to raise their stories beyond the “he-says, she-says” approach.
Reporters in the crowd argued that we, public information officers, should have volunteered the information, or at least have told them what they should be asking for. Our response: Reporters need to understand a story enough to know what questions to ask. But that only brought the comment that I was “slimy” for “withholding” information.
You can’t “withhold” something that isn’t asked for. The reporters in these cases were just plain lazy. Which brings us to the point that some public affairs operations are doing good science journalism—not just flacking PR.
The Internet has evened out the playing field when it comes to reporting on science and research. While, sadly, some communications offices still push institutional PR and “messaging,” many do not and that’s a good thing, not something for journalists to fear. In essence, they’re filling the gaps left by staff journalists.
Science public affairs officers who report on research honestly and competently are a resource for reporters, and in many cases function as peers. They are the ones who are trusted by journalists, and the public is the beneficiary of the work of both.
The pressures of shrinking newsrooms, dwindling resources and increased workloads aren’t going to go away. And readers, rarely sympathetic to the journalists’ plight, will simply turn elsewhere for their information. It’s time to stop worrying about who’s doing the best science reporting and simply focus on doing more of it.


Bravo, Earle, especially for pointing out the importance of credibility and relationships built on that credibility over time. At Michigan Technological University, we consistently get our best coverage from reporters with whom we have established relationships based on proven credibility and our willingness to help them get a timely and accurate research story. The day of the "press release" is gone, and good riddance. Michigan Tech writes science news to help reporters write their own science news better.
Posted by Jennifer Donovan, Director of Public Relations, Michigan Technological University on Wed 19 Nov 2008 at 12:05 PM
"they never asked the right questions—questions that, in nearly all cases, we were hoping they would ask. "
Well, if you do know ahead of time what Qs you're hoping they'll ask, it would be helpful to writers&readers if you provided the Qs at the end of the press release...
(though i'm guessing it's a more inchoate hoping, that you're doing, in which case this suggestion is off the mark.)
Posted by Anna Haynes on Wed 19 Nov 2008 at 03:53 PM
Anna, in one of the scenarios we were sharing, there were conflicting issues and no press release to add things to the end of. It involved student privacy rights, Ohio public records laws, federal human subjects research regulations, degree requirements for a graduate degree and the then-volatile issue of evolution versus ID. To tell the story correctly, the reporters needed to recognize that while those issues were complex, a basic understanding of them in this case provided a clear path for journalists to follow. None wanted to make that effort. In such cases, PIOs can respond to questions but can't volunteer the information without violating some of those constraints. And, honestly, I was hoping throughout that the questions would be asked.
Posted by Earle Holland on Wed 19 Nov 2008 at 04:06 PM
Confusing journalism with public relations doesn't make bad reporters better or turn good PR people into reporters. These are different jobs. A PR person is responsible to the organization that hired him. A journalist is - or should be - responsible to journalistic ethics of telling the truth.
Blaming bad reporting, saying reporters didn't ask the right questions, doesn't help the argument that PR is really pretty close to journalism. All that does is prove how PR gets away with not telling the whole story. Sure, some PR people are less covert than others, but that doesn't make the profession akin to journalism any more than the internet is akin to a news organization.
As newspapers/news organizations shrink, where are readers to turn to for accuracy in media? Where do you think the content for the internet comes from? Bloggers?
Without news organizations, those large companies that have money to spend on legal teams to defend reporters, on access to research libraries, on reports, on the people who spend their time, whose work is gathering information and turning it into a comprehensible narrative, there is no content to search. If no one is gathering facts, then there's no fact-based reporting.
The internet hasn't leveled the playing field, it's chewed it up, muddied it and turned it into Australian rules football. If you're not reporting, you're opining or advertising.
PR is not fact based reporting. It is announcing something the company believes will benefit it, not the public. A PR person or firm is hired not to disseminate good information unless it is for the company benefit, but to provide a public face, a defensive position when something goes wrong. Union Carbide and it's corporate purchaser Dow Chemicals insist that despite the continued danger and lingering damages from the spill of 1984, they have a "commitment to safety." Saying it doesn't make it so.
Posted by Mary McFadden on Wed 19 Nov 2008 at 07:47 PM
If you work in PR, you can't call yourself a journalist. To explain why, i will relate something once told to me by my good friend (read: completely pompous, yet smart, asshole) Ivan Oransky at Scientific American:
There is a difference between being a science writer and a science journalist. Science journalists aren't influenced to cover an issue one way or another. They are not receiving benefits from individuals or companies who determine the angle or the analysis of something.
When was the last time a PR writer wrote something critical of the subjects they cover? Furthermore, when would a PR person volunteer negative or incriminating information regarding something within their organization to a reporter? They don't, and in my experience they often attempt to actively prevent reporters from obtaining this kind of information. It's part of a PR person's job to do damage control, and that often means distorting and spinning the facts and concealing information. A journalist's job is to bring the facts to light, regardless of the implications.
Until you feel free to write critical, negative reports on a topic (when appropriate), do not call yourself a journalist. K thx.
Posted by Arikia Millikan on Wed 19 Nov 2008 at 10:09 PM
Mary and Arikia: It has always amazed me how some people believe that they understand another person's job well enough to categorize it, even though they have never held that specific position. That's specifically what you're doing.
Neither of you specified whether you worked in PR shops or in newsrooms so I can't venture where your opinions are coming from. The reality is, at least among public information officers who write about research at major universities, that their communications jobs are never black or white but vary among shades of gray.
Mary writes, "A PR person or firm is hired not to disseminate good information unless it is for the company benefit, but to provide a public face, a defensive position when something goes wrong." Arikia writes, "It's part of a PR person's job to do damage control, and that often means distorting and spinning the facts and concealing information."
By both definitions then, I am not a PR person. I can live with that easily, even though I acknowledge that much of what I do has definitely strong PR value.
We're not Union Carbide or Dow Chemicals and we have written critically about our own institution, but frankly, that "critical" element is a straw man since not every story requires it.
I never claimed to be a journalist now in my current role. I simply said that people outside of conventional newsrooms can do good science journalism, and many of them are doing just that!
Posted by Earle Holland on Thu 20 Nov 2008 at 09:41 AM
I don't know if I'm officially a journalist or a PR person, but I like to think I can be both. My primary job is to report on scientific advances at Cornell, and since I am reaching the general reader via the web as well as reporters and editors I do the best I can to report the story accurately and completely. (Fortunately, the university's "image" seldom enters into the calculations; the fact that we are doing interesting science is the image.)
Like Earle, I can draw on long experience in working with my sources and familiarity with their previous work as well as, I hope, more scientific training than a lot of "real" reporters. So when a publication reprints my story I don't mind: It means they've got it right. (I do get a bit irked when they move a few paragraphs around and then attach their own byline...)
And to return to the original topic, "Dr. Jones said 'Blah-di-blah'" is a true statement whether I wrote it or someone else copied it.
Posted by Bill Steele on Thu 20 Nov 2008 at 10:05 AM
To defend Earle, I would like to point out to Mary and Arikia and other people reading these posts don't think that he's not the the only university public information person out there making this argument, and that the distinction that he is making is a really important one that has been been discussed among science writers (working press and the PIO kind alike) for years. Being a public information officer for an academic institution (particularly a public one) is a fundamentally different job from the corporate PR people you are conflating us with. No, it is not the same thing as being an independent journalist (and all of us hope fervently that independent journalists keep doing what they do), but there are some significant similarities that are important now science coverage in the press is shrinking. We do, generally, get to pick the stories we do, like any enterprising reporter,and we typically pass on reporting results that are not conclusive, could be misintrepreted or could be misleading. No, our jobs are not to ferret out evil among our research faculty, but I know very few working science reporters who do that either. We generally DO insist on qualifying the meaning of the research results (for example, telling people that a finding is preliminary and there are serious limits to what it might mean for, say, curing cancer). A timely example: if I had written the AP story that is out today on the Mammoth DNA finding, it would have had far more qualifications built into it about the possibility of recreating an extinct animal from re-constructed DNA (shades of Chrichtonesque science fiction)than the journalist who wrote this story did. As a servant of the public, it is my job to be as truthful as possible.
Posted by James Hathaway on Thu 20 Nov 2008 at 11:10 AM
A Q for James Hathaway and others, re JH's
> "We [university public information people] generally DO insist on qualifying the meaning of the research results"
Would it be considered poor practice, to write a press release whose eye-catching lede is essentially invalidated by additional info provided many paragraphs down in the press release?
If you were faced with a situation like this, what would you do?
Posted by Anna Haynes on Thu 20 Nov 2008 at 01:34 PM
Anna: yes, of course that would be considered poor practice. From what you're describing, that sounds either like extreme hype or lying, neither one of which should be done. I write eye-catching ledes (or at least I like to flatter myself by thinking they are eye-catching) but they don't contradict the story, they do what a lede should do (I think): lead you into the meat of the story. Are there bad actors out there? Yes, of course, but research PIOs generally try to be better than that.
Of course everyone makes an occasional error in judgement, even folks who are brilliant and have brilliant editors reading their copy and backing them up. If you want to see what I would consider to be A case of extreme hyping in the working science press, look at Nick Wade's story on the mammoth DNA result in Nature. He gets going and starts talking about modifying DNA in chimp eggs to create Neandertals... a bit far afield from the actual research finding, no?
Posted by James Hathaway on Thu 20 Nov 2008 at 04:50 PM
A correction to what I just posted (always proofread): the Nick Wade story was in the NYT, talking about a finding published in Nature -- what I meant to say.
Posted by James Hathaway on Thu 20 Nov 2008 at 04:54 PM
All... it is so refreshing to read comments to an article that constitute real dialogue in a respectful way. I follow many stories linked in the daily Chronicle of Higher Education email and shudder at what passes as discussion in the comments sections that follow them. So many degenerate into name-calling rants and ideological posturing. Thanks goodness there are still some forums which offer considerate debates about important matters.
Posted by Robert Killoren on Sat 22 Nov 2008 at 10:37 AM