Steve Luxenberg, an associate editor at The Washington Post, gives a different twist on covering high-deductible health plans, that new genre of health insurance that we hope journos—and their editors—will see fit to report on from time to time. Last week Campaign Desk singled out some interesting political reporting on these policies, including a good piece from WBUR, which told of a young man who found that a relatively simple procedure would cost far more than his insurer’s handy-dandy cost calculator had suggested. Luxenberg takes the story of unpleasant surprises even further, suggesting that high-deductible plans aren’t the great health care saviors policymakers have proclaimed them to be.
Luxenberg’s wife has osteoporosis and had been taking a generic version of Fosamax for the bargain basement price of $80 a year. At best, the drug was slowing the loss of bone; at worst, it wasn’t having much effect, Luxenberg wrote. So her doctor recommended Reclast, a newer drug she hoped might be more effective. That’s when the financial fun and games began. Luxenberg has a consumer-directed plan, aka high-deductible insurance, from Aetna. He and his wife had $1500 in their Aetna HealthFund to pay the little stuff. Special savings accounts are often part of these deals. After that, the family had to meet a $4750 deductible or a $3500 deductible per person. Once they do that, then they pay copayments until they reach a $6000 out-of-pocket maximum. Then and only then does Aetna pay all expenses. If the family chose in-network doctors, they would pay less, but they really wouldn’t know what each procedure would cost. “Insurers and providers know precisely what every procedure costs. Only consumers remain in the dark,” Luxenberg reported.
Because the family is on the hook for so much out-of-pocket dough, the price of a new treatment is important. However, they found that price shopping is a figment of the marketplace imagination, not a practical option for choosing medical care. Luxenberg and his wife wanted to know how much more the new drug would cost than the $80 they were spending for generic Fosamax. The quick answer, Luxenberg told his readers, was “no one could tell us.” While everyone they asked—from the doctor’s office to the drug maker’s support network—was nice and willing to help, their answers lacked “clarity.” Sometimes they didn’t know the answer and referred the family to another office. Sometimes what they were told turned out to be incomplete, and occasionally incorrect.
Like Matt S. in the WBUR story, who got a low-ball price from his insurer’s calculator, Luxenberg got one too. He used Aetna’s “Price-a-Drug” online calculator that estimated the price for the drug. Since it was a covered expense, it was expected to cost only $70. Finally, they got some real numbers from an Aetna representative. The price each month would be $1300 plus $300 for the infusion center’s charge. The Washington Post, in its story, says that the drug is given once a year intravenously.*
Weighing the higher price and likely benefits, Luxenberg’s wife said “forget it.” She decided not to take Reclast or generic Fosamax and instead go with calcium, Vitamin D supplements, and weight-bearing exercises for a year and see what happens. Luxenberg concluded: “If we consumers are expected to take charge of our health care, we need a one-stop place to find out the itemized cost of various choices. Otherwise, the idea of ‘consumer-directed health care’ is little more than euphemistic pretense.”
The Post’s story is important because it keeps public conversation going on this most important of topics.
*Update: This post originally reported that an Aetna representative said that the new drug would cost $1600 per month. In fact, it costs $1600 per year. CJR regrets the error.
This is another example of the system working...
What's the big scandal here?.. That the online price estimator was wrong about the total cost of a new drug? That's it? That's the horror plaguing the victims of these nefarious insurance companies?
This is a story about a lady shopping around in the free market and making an informed decision about her medical care and its cost. Having to pay out-of-pocket makes informed consumers.
This lady had a choice to pay $1600 for the new drug or not to pay for it and try cheaper therapy. She shopped it around and made the conscious decision not to pay the $1600. This is the free market at work. Yeah, she got the run around on the price for a bit, but once she spent a little effort nailing it down, she was good to go..
Her maximum family out-of-pocket expense is $6000 a year. The most health care will ever cost her family is $500 a month, plus her premium. If she had no real choice - if this medicine were absolutely necessary - she could have received it without going bankrupt. This is the great thing about high-deductible plans.
So let's look at the premiums... Oh wait, we can't do that, can we? Notice that none of these liberal hit pieces ever mention how extremely affordable these premiums are or how expensive low-deductible plans are? An honest comparison shoots the liberal/commie nonsense out of the water.
The last thing you'll ever see Trudy do is to honestly examine or present the costs of premiums. So we have to fill in the blanks, here. Well, my similar plan costs a little more than $200 a month.
So.. The highest her family's health care costs would ever be is around $700 per month (for all expenses - including insurance premiums).. And she can go to any doctor she wants and take any prescription her doctors give her.
Compare this total to the much higher costs and restrictions of the so-called "Cadillac" plans... More than a $1000 a month for a family premium - not to mention all kinds of provider restrictions and coverage limitations.
As for the trouble and delay in nailing down the price of care.... What's the big damned deal? We haven't seen anything yet as far as the "run around" goes. Just wait until the government gets into the equation.
Can somebody please explain to me how this story proves anything negative about high-deductible plans?
#1 Posted by padikiller, CJR on Wed 13 Apr 2011 at 08:00 AM
Trudy misstates the arithmetic: Finally, they got some real numbers from an Aetna representative. The price each month would be $1300 plus $300 for the infusion center’s charge.
padikiller tolls the Reality Bell: Er... No... Time for a correction... Sorry, I mean an "Update"... We don't use the C-word here, do we?
Recast is taken once a year.. Not monthly... The total ANNUAL cost would be $1600... Which comes in to less than $150 a month...
But hey!... Why let the mere truth get in the way of another liberal/commie fairy tale, right?...
You notice how all the mistakes here at CJR seem to swing the liberal way? None of them ever seem to work against the liberal argument. But there's no bias afoot, of course..
#2 Posted by padikiller, CJR on Wed 13 Apr 2011 at 09:41 AM
Hellooo!...
Any editors awake?
What do you have to do get the facts corrected around here?
Come on guys!
The truth is out there. We might as well acknowledge it.
#3 Posted by padikiller, CJR on Thu 14 Apr 2011 at 06:39 AM
Two days.. No "update"...
How long are you guys going to perpetuate the falsehood that Reclast costs $1600 per month when it actually costs $1600 per year?
Does the truth mean anything here?
#4 Posted by padikiller, CJR on Thu 14 Apr 2011 at 02:38 PM
Three days.. No "update"...
How long are you guys going to perpetuate the falsehood that Reclast costs $1600 per month when it actually costs $1600 per year?
Does the truth mean anything here?
#5 Posted by padikiller, CJR on Fri 15 Apr 2011 at 07:10 AM
It appears that Reclast is a once a year treatment and that perhaps the Aetna price calculator either gave a price per dosage, which was assumed to be a price per month, the calculator gave an inaccurate price per month, or the calculator gave a price per month for a once a year treatment that was really high.
Could you check this out for us Trudy?
Nevertheless, the cost of one treatment would exceed the "$1500 in their Aetna HealthFund to pay the little stuff" meaning if they got the one treatment, they'd have nothing for further family issues down the road. It's understandable why they would pass that up.
PS. If you really want a response to your critiques paddy, try and be a little less bitchy. After the way you responded to Ryan for a trivial catch "You are lying and slandering the good name of wall street! WHO FED YOU THAT FALSE INFORMATION!? WHAT GOVERNMENT ARE YOU IN LEAGUE WITH!?" Makes one want to avoid you like a one avoids a nasty little cobra.
If you're interested in improving the journalistic enterprise, show it in your tone. Otherwise, expect people to treat you with the same distain you show in bright neon-like colors.
#6 Posted by Thimbles, CJR on Fri 15 Apr 2011 at 08:18 PM
Four days.. No "update"...
How long are you guys going to perpetuate the falsehood that Reclast costs $1600 per month when it actually costs $1600 per year?
Does the truth mean anything here?
#7 Posted by padikiller, CJR on Sat 16 Apr 2011 at 08:32 AM
Five days.. No "update"...
How long are you guys going to perpetuate the falsehood that Reclast costs $1600 per month when it actually costs $1600 per year?
Does the truth mean anything here?
#8 Posted by padikiller, CJR on Sun 17 Apr 2011 at 08:14 AM
Health care is not equivalent to auto care. I work in a pediatric clinic. Parents will bring their child in for a well-child checkup. We have a set charge for this service and the insurers will tell us what they will pay. So far, so good. But sometime the child is not, in fact, well at all. The parent did not know that when they came in; we certainly didn't know it before we had an opportunity to examine the child. During the exam we find something that needs taken care of. This will be an unexpected, and possibly very expensive, new cost. What is the parent supposed to do? Just let the child stay sick like they would a failing alternator they can't afford to replace? What are we supposed to do, absorb the expense ourselves? Our clinic is small, but there are 14 employees to pay, plus all of the other expenses of a business. We would not be able to serve any children if we go out of business. I am so tired of listening to this "debate" on healthcare as if we are talking about something other than actual HEALTH care.
#9 Posted by PediatricClinic, CJR on Sun 17 Apr 2011 at 02:31 PM
What the parent is "supposed" to do is to pay for their kid's medical care!
Shop around, get the best deal on insurance that will guarantee that they will be able to fulfill their responsibility to take care of their kids. Negotiate prices, make decisions, ask questions.. etc. You know.. Grown-up stuff. Just like the lady in this story did.
What actually happens is that a lot of irresponsible or chronically dependent people who aren't doing right by their kids haven't made sure that their kids will be taken care of, so they line up in droves to suckle at the government teat, putting pressure on everyone - you guys, the taxpayers, etc...
Of course, no kids go actually untreated - at least not for a lack of money - Medicaid and state insurance programs can make sure that every kid who needs it can get care.
#10 Posted by padikiller, CJR on Sun 17 Apr 2011 at 03:01 PM
Six days.. No "update"...
How long are you guys going to perpetuate the falsehood that Reclast costs $1600 per month when it actually costs $1600 per year?
Does the truth mean anything here?
#11 Posted by padikiller, CJR on Mon 18 Apr 2011 at 06:54 AM
Seven days.. No "update"...
How long are you guys going to perpetuate the falsehood that Reclast costs $1600 per month when it actually costs $1600 per year?
Does the truth mean anything here?
#12 Posted by padikiller, CJR on Tue 19 Apr 2011 at 07:08 AM
Whoops. Believe it or not, just seeing this now... both Trudy and I have been out of town since Wednesday. The error has been fixed and a correction has been issued. Sorry for the delay. Next time, if you see something that's wrong anywhere on the site, just e-mail us at editors@cjr.org, and put something like "ERROR" directly in the subject line. That goes directly to our inboxes, where it's much, much harder to miss.
#13 Posted by Justin Peters, CJR on Tue 19 Apr 2011 at 09:18 AM
You mean to say, @Justin, that no editor, nor you or any of your colleagues, nor any of the site administrators, read any comments on this site for seven days? You, your colleagues and the editors just post and go away, oblivious to any feedback you get on this website?
I had that problem with one of @Ryan's posts -- he made an error and after four days I emailed the editors and @Ryan, and he made a correction.
Why even have comments?
#14 Posted by James, CJR on Tue 19 Apr 2011 at 10:57 AM
I can only speak for myself, James; I was out of the country on vacation and barely checking the site all week. When I'm here, I generally keep tabs on the comments, but now and again things do escape my notice. I wish that didn't happen, but it occasionally does. So consider the e-mail address a fail-safe if issues raised in comments go unresolved.
#15 Posted by Justin Peters, CJR on Tue 19 Apr 2011 at 11:56 AM
No one would begrudge you a vacation, @Justin. I'm really going to the larger problem here. If the only way to bring a factual error to the attention of the blogger or the editors is to email them, then that should be stated on the home page. I had a devil of a time finding out how to get a correction to @Ryan's post -- it's not that easy to find out who to contact for a correction. I, for one, hesitate to clutter a journo's email box. In other venues, it's very rare that the journo reads or responds to his or her email from us riffraff, so it normally isn't an option, and there is nothing on the CJR website that suggests things are different here. Perhaps an issue to take up with The Editors?
Thanks for responding.
#16 Posted by James, CJR on Tue 19 Apr 2011 at 03:06 PM
It's a good point, James. We should definitely make it easier for people to bring errors to our attention. Tweaking the website to add something like that isn't as easy as you might think, but it's something we need, and I'm going to try to find a way to get it done. That said, the "Contact" section of the website does say "Tips and Comments: editors@cjr.org." Maybe we also need a parenthetical after that, saying "no, really, contact us, we'll read it"...
#17 Posted by Justin Peters, CJR on Tue 19 Apr 2011 at 06:49 PM