It’s official. The New York Times says it will stop giving away its expensive-to-produce paper online and institute a metered model a la the Financial Times Web site.
The Audit has called for this many times and is glad to see the NYT go for it. But in a move that gives insight into a big reason why newspapers can’t or at least haven’t prospered on the Net, the Times says in a memo it won’t actually start charging until early 2011 (Congrats to Gabriel Sherman, who broke this story the other day).
Ultimately, we recognize that the success of our ideas will be judged by how well we execute this effort in the months to come. That is why we are waiting until 2011 to introduce this new system. To pursue this new approach requires that we utilize the full energy and intellect of all of you. All that work begins today.
Arthur Sulzberger had something similar to say to the Times this morning:
“This announcement allows us to begin the thought process that’s going to answer so many of the questions that we all care about,” Arthur Sulzberger Jr., the company chairman and publisher of the newspaper, said in an interview. “We can’t get this halfway right or three-quarters of the way right. We have to get this really, really right.”
In other words, these guys have bigger problems than you thought. This is not how you run a business. The hulking mothership will take a year to reposition itself in a medium that enables (and rewards) speed and flexibility. I think the Times might be able to order and install new printing presses in less time than that.
A lot can and will happen in a year’s time, and whatever passes by Paywall Time is probably not going to be good for The New York Times. The company went from revenue of $2.2 billion in the first three quarters of 2008 to $1.64 billion in the same period of 2009—a 27 percent plunge. Let’s just say the Times had better arrest that rate of decline this year (which it likely will as long as the economy doesn’t plunge again) or there’s not going to be much to put behind that paywall come January 2011.
That said, it’s better late than never. The Times takes in somewhere north of $100 million a year from ads on its Web site these days. Its newsroom alone costs upward of $200 million. Ads alone will not take the Times or any other paper to the other side of the print-digital divide while retaining its current scope, depth, and quality.
A metered model will allow the Times to continue to get traffic from the millions of casual readers and preserve most of its current ad revenue while getting a significant second revenue stream directly from heavy readers. As we’ve said, the press must focus on its core minority of readers, who bring in the vast majority of pageviews and revenue. Shaving off some Digg traffic or something is not going to make that big a difference to the big picture. The top quarter of readers account for 86 percent of all pageviews at newspaper sites, according to one survey.
The Times didn’t announce what it will charge, but it ought to lean higher than lower. Fifty dollars a year, what it charged for the ill-advised TimesSelect, won’t do. Make it closer to a hundred-fifty and you’re talking.
Remember it gets about a million people to pay an average $604 a year for the print newspaper and that the print paper now brings in more money from circulation than from ads—even though they can read the same thing (with video and audio!) online for free. And the Journal has about 1.1 million paying subscribers online, though I’ve roughly estimated they pay an average $60 or $70 a year.
Will charging online work? Let’s hope so, but I don’t know—newspapers are in an awful state. What we do know is that not charging won’t.

The Times has made the right decision, but why wait until 2011?
The daily publication of The New York Times is the single most important event that occurs in American journalism, and this democracy needs The Times to prosper.
The Wall Street Journal requires people to pay for on-line stories and WJS is but a shadow of The Times.
George Mitrovich
San Diego
#1 Posted by George Mitrovich, CJR on Wed 20 Jan 2010 at 02:25 PM
I second Mr. Mitrovich's comments above. Why not start today? Plus Ryan Chittum says, the Times (and its breathren) have to focus on their core readers and leave the notion that bigger is better behind. They no longer cater to advertisers. Advertisers wanted big.
#2 Posted by Cathryn Cranston, CJR on Wed 20 Jan 2010 at 02:44 PM
Why is the NY Times waiting a year? Simple, they want their fellow papers around the country to play follow the leader. The Times knows they would be going it alone if they throw the switch today. Too many readers would bail and read free news elsewhere. So will enough major dailies" take the bait" and put up a pay wall to lessen the availability of free news? I doubt it. However the Times is probably hoping a significant number will do it which will drive enough subscribers to make it worthwhile.
#3 Posted by Rich price, CJR on Wed 20 Jan 2010 at 04:04 PM
What news, I wonder, will the New York Times deliver to me that I cannot get for free elsewhere?
Oh that's right. None. The only way the Times strategy is if they form a monopoly cartel. And I cannot see how this is a good thing.
#4 Posted by Stephen Downes, CJR on Wed 20 Jan 2010 at 05:28 PM
That's interesting, I didn't realise that the NY Times got more money from the cover price than from advertising, then it really is in a bad way.
All in all, it's a good move. Newspapers should charge for their content online, it's unfair really to get the same product for free on the internet. After all, you pay for goods and services.
I fear the only way this will work however is if all, and I mean all, newspaper follow suit and jump on the bandwagon, we shall see...
#5 Posted by stephendunne.wordpress.com, CJR on Wed 20 Jan 2010 at 06:07 PM
"We have to get this really, really right", Mr. Sulzberger says.
And he's right about that.
BUT -- and please pay attention, NY Times -- getting something "really, really right" is very often about very difficult choices, not merely about formats, colors, and pricing. It's about aims, identity, and philosophy.
An example: I'll happily state here and now that I'm NOT going to pay -- for the paper or for online access -- if the Times is not going to tell the truth, the whole truth, and nothing but the truth, so to speak. What I mean by that is this: The NY Times should understand what it is to "serve the public good", genuinely, in the deepest sense of that ideal. In the sense that Thomas Jefferson, Edward R. Murrow, George Orwell, and many others understood to be vitally important.
For example, if the Times' business model is to gain a large part of their revenue from ExxonMobil advertising, and another large part from the paying public, AND IF the Times thus continues its present habit of not wanting to upset ExxonMobil with on-target, honest reporting regarding the oil and ExxonMobil aspects of global warming, then forget it. I can pay for entertainment and for half-truths in a million other places, or get them free.
If The Times wants to get it really, really right, and rebuild credibility, and gain back my revenue (I probably used to spend $500 a year on The Times), then it has some considerable soul-searching to do. That's my advice.
I do hope you make the right choice.
Be Well,
Jeff
#6 Posted by Jeff Huggins, CJR on Wed 20 Jan 2010 at 09:03 PM
And one more thing (adding to my earlier comment):
The Times should realize, I hope (unless it has blinders on), that the public's understanding of the PROBLEMS I've mentioned above, in the media, is growing and deepening fast. I am hearing more and more from people (some of them leading thinkers, some of them not, and everything in-between) who have the very same concerns and who "get what is obvious", and who are fed up with it. It is an elephant on the table, and because of what The Times pretends to be, and wants to think of itself, the elephant on the table is larger, and more disturbing, in the case of The Times than in the case of most other media organizations.
So, The Times really does have a credibility issue, and it's growing, and it's not going to go away until and unless The Times makes the choice I discussed above.
That's my two cents worth.
Be Well,
Jeff
#7 Posted by Jeff Huggins, CJR on Wed 20 Jan 2010 at 09:18 PM
I have to smile at the FIRST THREE answers--why wait until 2011!! That was my reaction when I saw it on CNN this morning. The article by the NY Times wasn't that clear about those of us that pay to receive the newspaper daily. PBS News was. If the Wall Street Journal can charge for their content--not even any leeway as with the Times--then why can't the Times also charge. Most magazines allow 3-6 articles to be read by any one but all others articles must have a subscription--as with yours!! I take 5-7magazines just so I can have access to their files of past articles even those in the 1800's. Even with those I have to use a specific server--Microsoft or Google--to obtain a single copy. Too many of the free citizens of this fair country are spoiled and expect everything free or without paying for it whether it's magazines or health care etc. We get what we pay for and right now we get poor service in many areas that should be better and would be if we would pay full price. Freedom is not free!!
#8 Posted by Patricia Wilson, CJR on Wed 20 Jan 2010 at 11:15 PM
Mr. Huggins is on to something. Honesty is a quality missing from far too many newpapers and other media venues, as it is in the millieu of politicians.
We don't, as a general rule, believe much of what we read or hear anymore. An article (citation needed) the other day indicated that in some countries, some more advanced techologically than ours, print news readership is up while on-line access is also up. Could that be due to a greater degree of trust in the media of those countries?
Doug Underwood's "When MBAs Rule the Newsrooms" notes that most media now regard their newsrooms as "profit centers' and as such cut expenses in the obvious place, news coverage. Too often political news and corporate news comes from "spokesmen" or handouts. Obviously, the spin is not even mentioned.
The news media is not really expected to be "unbiased" or "fair and balanced". The industry arose because people had axes to grind. In spite of the J-school emphasis on impartiality, reporting and opining both reflect the writer's biases. All we can ask is that writers and announcers identify those particular biases so that we can adjust accordingly. And editors and publishers should do likewise.
Reliance upon subscriber revenues does tend to remove the pronounced problem of offending large advertisers. I tend to agree that the "Times" should charge more rather than less for their paper, at the same time providing honest, even though biased most of the time. But the product for which we pay should provide fair value.
#9 Posted by Doug Morrisey, CJR on Thu 21 Jan 2010 at 02:23 PM
Media is good but media Issue is not good you can also give some instruction for the media.
#10 Posted by Politics, CJR on Fri 29 Jan 2010 at 01:03 PM
Media is good but media Issue is not good you can also give some instruction for the media. http://www.fpolitics.com/
#11 Posted by Politics, CJR on Fri 29 Jan 2010 at 01:07 PM