Anyone who has spent time in a newsroom lately is familiar with the conversation—generally conducted in the “hushed tone you use for someone who’s just been through rehab or divorce,” as Bill Keller once put it—about the future of the news business. We’ve all figured out that Craigslist, Google, and other digital predators have decimated the print-advertising model, and that no matter how brilliant our Web sites, the shiny digital-advertising dime doesn’t replace that old print dollar. This leaves us looking to subscription payments, particularly online, where readership remains strong. But charging for digital content reduces traffic, which might jeopardize that meager yet growing digital advertising revenue (though some hope that charging more to a smaller, but more devoted, subscription-paying audience can make up for that loss).
So for much of the media, finding the right income-stream balance—between advertising and subscriptions—has become an existential question. The discussion about the tradeoffs is sure to accelerate next year, when The New York Times plans to put some of its online content behind a paywall. Meanwhile new technology—the iPad and beyond—will inspire creative riffs on the subject, as CJR’s cover story makes clear.
But there is another wrinkle to consider. Some of the companies faring best in the news business today have built an entirely different model, what we might call private news, and are working on an entirely different balancing act. Their challenge is to determine the right mix of focused, professional content—sold to a relatively small client base, usually bundled with data, for extremely high rates—with consumer content, which brings in less money but reaches a bigger audience.
The big question for these organizations is the inverse of the one troubling the mass news outlets in a digital world: their concern isn’t to find a model that allows their influential newsrooms to keep humming along; it is to achieve public influence commensurate with the size and ambition of the newsrooms their already-profitable business model has built. This is a balancing act I have come to know from the inside, and it comes with both promise and peril.
While the model has been around for some time at such entities as the CQ-Roll Call Group, which offers a mix of public and private content, it has been edging a little further into the spotlight lately. In 2009, The Wall Street Journal introduced The Wall Street Journal Professional Edition, which for extra money offers search and organizing capabilities of both Journal articles and other material that is not available free on the Web. And in CJR’s July/August 2009 issue, Michael Shapiro argued in “Open for Business” that many daily newspapers could identify specific subjects for which readers would pay, and thus support their free general news. Think the Detroit Free Press on automobiles.
The biggest examples of this phenomenon are Bloomberg and Thomson Reuters (where I work). The cash-generating power of Bloomberg’s model is obvious to any visitor to the company’s gleaming Upper East Side headquarters. The centrality of Bloomberg’s eponymous terminals to that enterprise is equally apparent—look up anywhere in the building and chances are you’ll see a screen tracking terminal installations. Some 290,000 Bloomberg clients pay some $20,000 per year for these boxes full of private news and data.
Most of Bloomberg’s journalistic firepower is poured into those boxes. Over the past twelve months, however, the news operation has made a push into the consumer space: acquiring, rebranding, and redesigning what is now Bloomberg Businessweek; revamping Bloomberg TV; and previewing, in beta, a jazzier version of the free Bloomberg Web site.
Calling Google and Craigslist digital predators pretty much made me stop reading this article. Too bad, because the title is intriguing.
How typical of the news industry to not take responsibility for the state it finds itself in now...
#1 Posted by TheSmartestManInTheWorldTookMyKnapsack, CJR on Thu 22 Jul 2010 at 12:23 PM
Perhaps the significant outcome is that the corporate monopoly on media content is broken by New Media and said New Media is having a far stronger effect on popular opinion than ever before.
#2 Posted by Harbles, CJR on Fri 23 Jul 2010 at 10:54 PM
I liked this feature but I don't get why many media products need to have subscription revenue and advertising. I get the impression consumers don't want to be bombarded by ads when they have paid for something (HBO gets this right).
#3 Posted by Kagem Tibaijuka, CJR on Mon 16 Aug 2010 at 08:57 AM