The Atlantic’s big mistake in the Scientololgy “debacle” has been variously described as:
1. Running an ad in the first place for a strange and predatory money-obsessed cult (as opposed to inviting Goldman Sachs to star at a lucrative conference).
2. Not marking it clearly enough.
3. Heavily moderating the comments while other posts aren’t.
There is merit to any of the above arguments. But the one that got me thinking the problem might not be with this particular ad for this particular cult organization, but with native ads in general, or at least as they pertain to journalism, was this post from Adweek’s Charlie Warzel:
Debacle proves that above all else, native ads need to feel native
That is to say:
While the nature of sponsored journalism will continue to feel foreign and concern traditionalists, last night’s debacle almost certainly educated some new readers about sponsored posts while publishers will ultimately learn a vital lesson from all of this: Native advertising, above all else, has to feel at home in its host publication to have any chance at being successful.
The post quotes Shafqat Islam, co-founder of the content licensing and syndication platform NewsCred, who argued that the post may not even qualify as native advertising:
“Atlantic readers don’t find that content interesting,” he said. “To me, it was a mistake and not an example of native. Readers don’t come to The Atlantic for that.”
Which raises an existential question for native ads. If these are defined, as this Mashable post has it, as “a form of media that’s built into the actual visual design and where the ads are part of the content,” the problem is that journalism is defined by the independence and “integrity” —in the dictionary sense of being “whole, entire, or undiminished”—of its own material. But a “native” ad, the way it’s conceived, is only native if it becomes “part of the content.”
In journalism, that’s not going to work. Okay, I’m not going to say it definitely can’t ever work under any circumstances. But the potential problems become apparent. The native ad, at least as defined here, seeks to become part of content that is itself defined by being separate, apart, independent, attached to nothing, and beholden to no one. That’s the ideal, what everyone is shooting for. The native ad wants forever to be part of —to integrate itself into—something that wants nothing to do with it.
That dynamic is problematic. Editorial will forever be the cat, and native advertising, Pepe Le Pew.
See what I mean?
Maybe the relationship can be managed. Certainly, it will require much coordination between the ad and editorial sides, which can be good. Or not.
TNR’s Marc Tracy, for instance quotes a person at The Atlantic who says “editorial had no input in this advertorial, which is S.O.P. at media outlets.” Maybe that, in fact, was the problem.
The Atlantic’s case is an interesting illustration of the confusion that seems inherent to the model. For one thing, no one is sure exactly what The Atlantic did wrong. Tracy makes a good point, even if I disagree with his conclusion, that there’s not much wrong here at first blush:
[T]he advertorial was an instance of the Atlantic, a for-profit magazine, accepting money in exchange for an advertisement. Just because it was written and designed in the style of a (poorly written and poorly designed) Atlantic post does not make it any less an advertisement than the banner ads that adorn virtually every media website you visit, including The New Republic’s.
Even The Atlantic isn’t sure yet what it did wrong:
We screwed up. It shouldn’t have taken a wave of constructive criticism — but it has — to alert us that we’ve made a mistake, possibly several mistakes. We now realize that as we explored new forms of digital advertising, we failed to update the policies that must govern the decisions we make along the way. It’s safe to say that we are thinking a lot more about these policies after running this ad than we did beforehand. In the meantime, we have decided to withdraw the ad until we figure all of this out.

Ha ha ha, these attempts at reinventing the advertisement as some sort of "native" article are truly hilarious. :) There's a simple solution to all this: charge your readers for content that truly adds value. Provide some free articles so that they know you exist and what value you could provide, if they paid. It's not rocket science, they're called subscriptions. The WSJ has been doing it for more than a decade. The fact that all these other publications are too stupid to do something so basic is why they will all go bankrupt very soon.
#1 Posted by Ajay, CJR on Wed 16 Jan 2013 at 06:53 AM
Is this any worse, or any less clearly marked, than "advertorial" that's run in hardcopy newspapers and magazines for decades, and sometimes with content about as skeezy? I say no.
#2 Posted by SocraticGadfly, CJR on Wed 16 Jan 2013 at 10:38 AM
How does this episode compare to the LA Times Staples Center "news" insert when Staples Center opened?
#3 Posted by Paul T, CJR on Wed 16 Jan 2013 at 11:10 AM
I agree with Charlie that the Atlantic ad didn't feel native. I think the issue is that it fell into the native "uncanny valley." If looked like an Atlantic article, but it didn't read like one. Anyone who read it knew it was propaganda. A successful native ad would be written by Atlantic journalists in the house style, about something that an advertiser wanted—basically product placement.
The two best examples of native advertising I've seen are Buzzfeed (examples: http://www.buzzfeed.com/nevada http://www.buzzfeed.com/cwarrow) and Tumblr (http://www.capitalnewyork.com/article/media/2012/12/6816545/it-marketing-or-it-journalism-case-tumblrs-storyboard). Buzzfeed is known for their pop culture lists, so they can easily adapt that form to focus on whatever an advertiser wants. Tumblr just wants to hire people who are using their platform; they're basically doing PR for their users and placing it in newspapers.
I agree with you that that's dangerous for independent journalism; how can journalists be expected to independently report one day and report on something at an advertiser's behest the next? Buzzfeed is probably the exception rather than the rule; Buzzfeed contributors can easily write sponsored lists about Nevada (or even Scientology) instead of writing independent lists about cats, but how could the Atlantic do a longform investigation at the behest of a sponsor?
#4 Posted by Peter Sterne, CJR on Wed 16 Jan 2013 at 11:51 AM
Thanks, everyone
Socratic, Seems to me advertorials are basically ads. That is, they don't really aspire to be "part of the content." If that's the goal, then it's the same, and a problem.
Paul, Staples center is pretty much a cautionary tale for native ads. The dynamic here pushes toward blurring the lines. Once you've crossed it, and readers discovered they've been had, it's not pretty.
Peter, good points. But buzzfeed's adopting the practice as a startup is different from say, The Atlantic, which has a lot more credibility to lose on the experiment.
Ajay, I agree, subscriptions are the purest way to go, if you can do it, though the WSJ's model has several revenue streams.
#5 Posted by Dean Starkman, CJR on Wed 16 Jan 2013 at 01:28 PM