The press has begun an overdue backlash against Facebook, whose privacy invasions have grown increasingly brazen as its user base has grown and the company has looked for ways to monetize us.
I’ve been impressed recently by how well the press (and at least in a couple of cases, a blogger and an advocacy group) has illustrated the invasions of privacy by this $24 billion corporation.
Last week, Wired’s Ryan Singel’s cri de coeur on how “Facebook’s Gone Rogue; It’s Time for an Open Alternative,” listed all the ways Facebook has backslid on privacy and user control. Here’s a small sample:
So in December, with the help of newly hired Beltway privacy experts, it reneged on its privacy promises and made much of your profile information public by default. That includes the city that you live in, your name, your photo, the names of your friends and the causes you’ve signed onto.
This spring Facebook took that even further. All the items you list as things you like must become public and linked to public profile pages. If you don’t want them linked and made public, then you don’t get them — though Facebook nicely hangs onto them in its database in order to let advertisers target you.
Let’s face it: This is a corporation run amok. I hadn’t read about these “Beltway privacy experts,” but a quick search shows tangentially that in March the company hired Bush’s Federal Trade Commission chairman to defend its privacy practices in D.C. The press needs to report the FTC angle here. Is the commission investigating Facebook?
Facebook users can just quit if they don’t like it, you say. That’s true, but it misses the insidious nature of what Facebook is doing. To get why you have to understand the network effect, which describes how a service becomes more valuable the more people it has using it and vendor lock-in, which describes how users become dependent on one company.
To put it in more everday terms: Facebook has users over a barrel and Mark Zuckerberg, who “doesn’t believe in privacy”, apparently, takes advantage of that to creep into users’ lives. It’s a bait and switch.
These network effect and lock-in concepts are something the press hasn’t explored well enough.
With Facebook, you don’t own your own information. You can’t export your data to back it up or to use it on another social network. If you leave, you lose your information. The hundreds of comments I have on the 200 pictures I’ve put up of my three-month-old twins, for instance—I can’t keep those.
So, Singel’s idea of an open-source social network where you “own” your own information is an ideal result, as the Times reports this group of college kids is doing. Facebook is taking advantage of the fact that its hundreds of millions of users are locked in. Is that an abuse of trade worthy of FTC sanctions? I don’t know. But it’s worth exploring
If you want to see why—and I mean literally see—take a look at a couple of fascinating graphic explanations of Facebook’s privacy creep.
IBM employee Matt McKeon posted this interactive gem last week illustrating Facebook’s privacy settings and how Facebook has taken away user control over five years (click through to use it).
It’s worth noting that this illo owes a debt of gratitude to the Electronic Frontier Foundation’s timeline of Facebook’s privacy changes, which it published a couple of weeks ago and were key in taking the privacy story to another level.
The New York Times took on Facebook privacy yesterday with a story and this excellent graphic
showing the complexity of its privacy settings and policies:
Its a big graphic, so click through to see the whole thing, including this illustration of how its privacy policy statement has expanded:
It’s now longer than the Constitution, as the Times helpfully points out.
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Facebook is free. If users are willing to pay, perhaps they would have a greater claim in the terms and conditions under which they use the service. If users are unwilling to part with the currency of the Facebook realm, they should stop using the service.
#1 Posted by Steve Beste, CJR on Fri 14 May 2010 at 12:17 PM
Eagerly awaiting Chittum's expose on the privacy implications of the federal government forcing you to divulge personal information to the Internal Revenue Service/Census form. Or maybe that kind is OK because it's not an evil corporation doing it.
#2 Posted by Clay Waters, CJR on Fri 14 May 2010 at 01:37 PM
Eagerly awaiting Chittum's expose on the privacy implications of the federal government forcing you to divulge personal information to the Internal Revenue Service/Census form. Or maybe that kind is OK because it's not an evil corporation doing it.
#3 Posted by SamTyler, CJR on Fri 14 May 2010 at 01:37 PM
oops, outed myself! at least now I'm free....
#4 Posted by Clay Waters, CJR on Fri 14 May 2010 at 01:39 PM
it is interesting that at last Facebook's deviousness is exposed, esp since it is saving your data and selling it simply for profit (which some of your typical commenters don't seem to fathom), but it seems to me that a greater case can be made against google, which is just taking the longer view and getting everyone onto gmail and into using googledocs, which has far more information to aggregate, differentiate, and sell every six ways from sunday, when it finally chooses to do so.
#5 Posted by brooklyn person, CJR on Fri 14 May 2010 at 04:54 PM
Clay,
I think that there can be a need for pseudonymity (unfortunately) on the Internet. But my first instinct is that you had a duty to be above board with who you are here. You're paid to criticize the so-called liberal media by a right-wing advocacy group, Brent Bozell's Media Research Center.
I would never comment on your site--or anybody else's--under a false name.
I have previously outed an Obama administration flack for sockpuppeting on here. I don't think this rises to that level. But I don't think it's kosher, either. Do you think it'd be cool if somebody from Media Matters came on here and did that?
Anyone else have any thoughts?
#6 Posted by Ryan Chittum, CJR on Fri 14 May 2010 at 06:02 PM
Ah, another fine reason to not join Facebook in the first place. It is, however, easier & more fun to say joining FB is against my religion ...
#7 Posted by Paula Buckner, CJR on Fri 14 May 2010 at 07:59 PM
It's an interesting question, Chittum.
First, there's a big difference between someone outing themselves, intentionally or accidentally, and what you did in outing the anonymous commenter. It was unconscionable. What exactly is your privacy policy?
Secondly, I mean, this dude gets PAID for making stupid, inane comments like that? To what end? Another form of wingnut welfare, I guess. Give these dumbasses jobs because they don't have the brains or talent to support themselves? I bestowed the Stupidest Comment of the Week upon him in another thread. I just don't get what these people have to gain by displaying such idiocy. Maybe Mr. Waters can enlighten me there. I don't get your end game.
I really don't get what you are saying about this doesn't "rise to that level" of the anonymous commenter whom you outed. These idiots defecate all over your site, attacking your commenters, some of whom are very interesting journos who contribute interesting context and insight. They regularly disrupt your threads with stupid irate lists of bitter grievances to the extent that any attempt to discuss the subject of your writing is sidetracked.
I mean, look at this. You wrote an interesting piece on privacy and Facebook, and this idiot accuses you of ignoring some kind of privacy invasions from the Census. Huh? Your site has become manifestly less interesting for the invasion of these idiots who have driven away some of your most interesting participants. What are you going to do about that?
(Well, you asked, Mr. Chittum.)
#8 Posted by Tom, CJR on Fri 14 May 2010 at 08:17 PM
Ryan I agree with your sentiments; Paid advocates should identify themselves, especially if their job is to criticize the media. I also agree that a government employee posting under a pseudonym is much more serious than a private individual doing so.
I'm a fan (mostly) of Media Research Center, but it's imperative that such critics be above criticism themselves. (And I value my integrity as a lone crank.)
Maybe China is getting Facebook right after all?
#9 Posted by JLD, CJR on Fri 14 May 2010 at 10:25 PM
Clay Waters / Sam Tyler is a douche.
And I say that as a concerned reader.
PS. Mr. Douche, are you really going to make the case that man made catastrophes like the Meltdown of 2008 and the soon to be life in the BIg Greasy don't need more adamant, separate from the industries they regulate, regulators? Are you going to advocate for weak regulations and more compromised regulators?
Because you sure as hell aren't arguing for the opposite, you ass.
http://www.mrc.org/timeswatch/articles/2010/20100513035344.aspx
http://www.mrc.org/timeswatch/articles/2010/20100510024049.aspx
The Media Research Center is the hair and gristle that clogs the brain of a potentially intelligent conservative.
You do a disservice to everyone who reads you and your conservative knob squad.
DIAF you whores of rich and corporate persons.
PPS. I hope you enjoyed your visit at cjr. Please come again, Douchebag.
#10 Posted by Thimbles, CJR on Sat 15 May 2010 at 12:14 PM
Thimbles, Tom. The name-calling is uncalled for.
Tom, outing that commented was not unconscionable. I had a guy who's paid by the government to flack for it come on here commenting about what he's paid to flack about. That's appalling and it's newsworthy.
Clay Waters is paid by a watchdog/advocacy group to criticize the liberal media. That also puts it over the line. It verges on astroturfing.
And thanks, JLD
#11 Posted by Ryan Chittum, CJR on Sat 15 May 2010 at 02:18 PM
@Ryan,
POINT : I disagree with your interpretation of your outing of the anon commenter, but let us not revisit history. What is your privacy policy? It seems that on a reputable blog, your commenters have a right to know whether personal, identifiable information that you collect may be used against them. After all, you invite us to comment on your stuff, by virtue of hosting comment threads, and if you intend to flout convention by using personal information to out your critics, your commenters should know that beforehand.
POINT 2: As for Mr. Waters, most participants of mainstream or liberal blogs assume --already know -- that these obnoxious rightwing trolls are paid by rightwing extremists like Bozell and Breitbart to disrupt conversation and debate about politics and media criticism.
This self-outing of a rightwing troll, however, is a first. I'm surprised that it surprises you that these people who hijack your threads and degrade the quality of the content are paid to do it. I really wish I could understand what their endgame is. Certainly it isn't generating revenue. What is it that they hope to accomplish? What is in it for them? There's a story for you, Ryan.
POINT 3 - IMPORTANT POINT: And what can you do, CJR? Are you fine with these trolls hijacking your threads? Are you okay with Brent Bozell and Andrew Breitbart paying people to degrade the quality of your website by paying seeming illiterates to drop their leavings all over your fine journalism?
What are you going to do about that?
ASIDE: I'd rather you address point 3 than get all defensive about point 1, Ryan.
#12 Posted by Tom, CJR on Sat 15 May 2010 at 05:46 PM
I think the dichotomy here is less liberal vs. conservative, but those who play nice vs. those who don't. Objectionable speech is in the eye of the beholder.
Clay / Sam, if you're still there, I think you're barking up the wrong tree. CJR has plenty of liberal ideologues, but Ryan plays it pretty straight. (except for the occasional image of Sarah Palin dripping blood!)
#13 Posted by JLD, CJR on Sat 15 May 2010 at 06:07 PM
Sorry Ryan, but as a concerned reader, I'm not paid to be nice.
And a name calling Bozwellbot like Douchebag McSamWaters
http://www.cjr.org/the_audit/wsj_kagan_softball_trust.php#comments
"Tom, he wasn't president at the time, dunce."
doesn't merit it.
#14 Posted by Thimbles, CJR on Sat 15 May 2010 at 11:01 PM
The Clay/Shaw incident demonstrates something I have suspected for years, That is that many of the comments I read on newspaper and think tank Web sites are generated by paid gunslingers. This is corporate Amerrica speaking and using salaried critics to try and sway public opinion. Nice to see my suspicions confirmed.
#15 Posted by Lance Gay, CJR on Mon 17 May 2010 at 09:40 AM
Tom,
Your reading comprehension is a big pile of FAIL. The guy clearly outed himself.
#16 Posted by Michel, CJR on Mon 17 May 2010 at 12:01 PM
Michel, it is your own reading comprehension that is at fault here. I was addressing Ryan Chittum and discussing Chittum's outing of an anonymous commenter a number of months ago, which he linked to, and which I remember. It was shocking, much more shocking than some rightwing hack littering CJR's comment threads using fake names.
I notice that neither Chittum nor The Editors have responded to my question about their privacy policy. I guess everyone must assume that even mild criticism can lead to Chittum to track down the critic using his IP address and call the critic at work warning that he is about to be publicly outed. That's okay, I guess, as long as people are aware of it before posting.
He did, after all, ask if any of his readers had thoughts about it.
#17 Posted by Tom, CJR on Mon 17 May 2010 at 08:31 PM
Oh, Tom,
Gimme a break, dude. I'm writing a post for later on this whole topic.
And Michel, you're in the wrong here. Tom was indeed referring to an earlier sockpuppet thing--which I referenced above.
#18 Posted by Ryan Chittum, CJR on Mon 17 May 2010 at 08:57 PM
Of course, I would like to know what the effect of raids of paid and unpaid troglodyte hordes are on cjr and journalist coverage.
One of the longest threads on CJR had to do with a critique of Breitbart who was using his supposed stockpiles of evidence to threaten the Obama government into prosecutions of Acorn.
Since then, Breitbart's allegations against Acorn have largely fallen apart due to his admission that the tape was doctored. The New York Times Ombudsman Clark Hoyt got into an embarrassing email discussion with blogger Brad Friedman over the paper's duty to print a retraction, and Acorn went bankrupt over the pariah status it had received because of the gullible media coverage.
This is the same kind gullible media coverage that went into the climategate allegations that were shown to be false.
CJR did several stories on James O'Keefe and Breitbart, but since the horde raid they've done some light coverage of O'Keefe's Louisiana arrest and a stupid piece on breitbart's Alpaca gimmick.
They've done no coverage on the multiple findings of different bodies which have cleared "Climategate" scientists of the charges they were accused off.
And we know how much the right wing, both paid and volunteer, use intimidation instead of civil argument to achieve their goals:
http://www.youtube.com/watch?v=eMUVFctJ2Xw
I'm not talking about you personally, Ryan, but how much of that has affected cjr, not to mention the media it covers?
#19 Posted by Thimbles, CJR on Tue 18 May 2010 at 11:50 AM
@Ryan,
I think you are an excellent journalist; you have an awesome grasp of the issues in business journalism, and I admire your ability to write about business matters in an understandable way to the lay person. I admire your ability to zone in on a story that would be otherwise missed and clarify and explain, in come cases to take the journo to task for missing the core issue. I admire your commitment to good journalism. On CJR, you are prolific but consistently good.
But, you are a little bit thin-skinned, and your defensiveness causes you to dig in your heels and dismiss someone's valid point on occasion. There, I've said it.
I'll look forward to your piece on the topic.
#20 Posted by Tom, CJR on Tue 18 May 2010 at 01:55 PM
Tom,
Many thanks. And I'll cop to being thin-skinned, like most journos. For one thing, if i dispute that, it will seem thin-skinned, no? Checkmate to Tom!
That said, it's hard for me to see every comment quickly, much less respond to them all. You've got more responses on this thread than anyone else. But you raise a good point, and I'm not trying to be dismissive of it, I just disagree with a sliver of it. I'm still trying to get this other post out on this and I'll address that more there.
Suffice it to say, we're not okay at all with paid trolls commenting on our site. But what can we do about that? Check everybody's IP address? I don't think you'd like that. Force everybody to register and use a full name? You don't do that, either. So, thoughts?
Thimbles, it's a good question. We haven't been browbeaten by commenters into covering or not covering something. As Tom notes above, I for one like mixing it up with folks.
Of course I'm not naive--we're part of the world and can't help but be influenced by the environment. We need to be held to account for our coverage just like we hold others.
But I'd note that we're a small shop, and there's a lot of territory to cover. Sometimes that means we don't get to cover things we'd like to. I know it happens to me all the time. You should see my dead-on-the-vine WIP list.
Also, some of these things have longer gestations and go into the magazine.
#21 Posted by Ryan Chittum, CJR on Tue 18 May 2010 at 06:47 PM
@Ryan,
Thanks for addressing my concerns. Peace. (What's a WIP list?)
we're not okay at all with paid trolls commenting on our site. But what can we do about that? Check everybody's IP address? I don't think you'd like that. Force everybody to register and use a full name? You don't do that, either. So, thoughts?
Thanks for asking. Trolling, abusive behavior and thread diversion are issues that every good blog eventually must deal with. I have never seen an instance where registration has worked to improve the quality of a blog's comment threads. People like Mr. Waters there are quite adept at registering multiple accounts in order to troll. What registration actually does is drive away your occasional commenter -- and I for one am thrilled when I see a David Cay Johnston or a David Leonhardt or any of the other journos you write about post an occasional comment. Registration discourages this kind of commenting, not the abusive trolling. For this class of commenter, there is a tipping point where one may be moved to comment something germane and interesting, but not enough to go through the registration process. Eventually you are mainly hosting your regulars, and perhaps missing out on hearing from a David Cay Johnston. That would be a very, very sad loss for this blog.
I actually have no problem with either the paid trolls like Mr. Waters or the anonymous commenter whom you believe to be a "sockpuppet." They can have some interesting and valuable input, something interesting to say, a unique perspective. What is odious about Mr. Waters and his multiple trollage, and non-paid trolls as well, is two things: 1) thread diversion and 2) attacking your commenters and your writers. An example of #1 is Mr. Waters trollage above -- some nonsense about your failure to address some issue of his about the Census, totally off topic, and a nonsensical attempt to disrupt the thread. Thimbles has commented about #2 at length. But, I would actually enjoy someone like Mr. Waters if he had anything remotely rational to contribute, and I suspect that he isn't quite as looney as he pretends to be.
So what to do? In my observation, there are three strategies to keep an interesting and relatively clean comment area. (And keep in mind, even the best-kept boards have an occasional thread that goes out of control. Certain subjects just *will* do that.) My three strategies may sound like too much work and too time-consuming, but it's kind of like raising kids. If you invest a little bit of time and effort early, that early effort pays off big time for the future. On the other hand, if you let things slide for too long, the kids get more and more surly and unmanageable until you just lose them altogether. Then it's time to turn off the comments, or let them become cesspools like Politico or Washington Post. Of course, you have to care about that, and you folks at CJR seem to care.
You have three weapons at your disposal:
1) Participation: A little bit of participation on your part is invaluable to keeping your comment threads clean. You journos at CJR do participate quite a bit, and you are to be commended for engaging with your readers. I realize that all of you are very busy and have limited time for that, but even a little bit helps. For example, you stepped in and called out the name-calling, and it stopped. Good on you for that.
2) Deleting: Many of the best blogs simply delete comments that are off-topic. NYT does this, and their comment threads are much better and more interesting than WaPo, or almost any mainstream newspaper site. Readers learn quickly to stay on topic, so here a little effort early will pay big dividends. You don't have time or resources to keep a thread monitor, but a few stern deletions with explanation will go a long way in taming these off-the-wall diversions by Mr. Waters and his fellow threadjackers. It may even en
#22 Posted by Tom, CJR on Wed 19 May 2010 at 12:26 AM
"For example, you stepped in and called out the name-calling, and it stopped. Good on you for that."
Do you really think so, stupid?
(Forgive me, I'm a non-professional ass.)
#23 Posted by Thimbles, CJR on Wed 19 May 2010 at 03:59 AM
Back on a serious note:
"But I'd note that we're a small shop, and there's a lot of territory to cover. Sometimes that means we don't get to cover things we'd like to. I know it happens to me all the time. You should see my dead-on-the-vine WIP list."
That I can understand but allow me to point out a weakness in that approach and how right wingers take advantage of that weakness.
The media and CJR tend to report on stories that are hot, relevant, or hold their audience interest. When the stories cool down, the reporting ceases. Therefore, when the initial reporting has inaccuracies, those inaccuracies set like plaster, molding the public perception as time passes. The actual reality doesn't matter when the perception is set, especially when there is no corrective process in place. As Breitbart says "IT DOESN'T MATTER!"
http://www.youtube.com/watch?v=kIX0POQQOW8
Right wingers use this to foist bad information, pseudo scandals, crazy conspiracies (Whitewater) all of which filter into the media from conservative outlets because the stories are hot.
(The media has enough problems without adopting the right wing spin as evidenced by the 2000 Al Gore coverage
http://www.vanityfair.com/politics/features/2007/10/gore200710
)
Then the perception sets. Then the media moves on. Then the accused are vindicated when no-one is looking.
And that to me is annoying. To my mind, if you begin coverage on a story, you are obligated to complete that coverage especially when present coverage would correct the mistaken coverage of the past. Liars should not have the upper hand in perception management by virtue of the time it takes to correct their lies. There's no excuse to leave an inaccurate story as part of the public record just because it's cooled. If CJR played a role in making O'Keefe's pimping a part of the record, they are obligated to report that the story has developed since and acknowledge the victim, who is now defunct because a gullible media and a cowardly government did not verify evidence before acting upon it.
You say there is no intimidation. Is the problem then a lack of obligation?
#24 Posted by Thimbles, CJR on Wed 19 May 2010 at 10:56 AM
simply delete comments that are off-topic. NYT does this, and their comment threads are much better and more interesting than WaPo, or almost any mainstream newspaper site. Readers learn quickly to stay on topic, so here a little effort early will pay big dividends. You don't have time or resources to keep a thread monitor, but a few stern deletions with explanation will go a long way in taming these off-the-wall diversions by Mr. Waters and his fellow threadjackers. It may even encourage them to comment more intelligently. You'd probably hear people like Mr. Waters scream about "free speech" but that's really a BS argument.
love quotes
#25 Posted by cindinijoulie, CJR on Tue 10 May 2011 at 01:41 AM
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Facebook is an insidious thing. Like a cancer, it grows unnoticable in your life until it is too late.
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