Ryan Chittum’s “The Washington Post Co.’s Self-Destructive Course” is a blistering attack on the paper’s management of its journalistic mission and its economic viability. Chittum examines the financial structure of both the The Washington Post and its parent, the Washington Post Company, most of whose revenue (and all of whose profits) come from Kaplan, the test prep service.
Chittum notes that, despite the paper’s declining readership and revenues, the company is not investing in the Post itself, but is instead using the profits generated from Kaplan to issue shareholder dividends and buy back stock. Chittum instead wants that money plowed back into the paper, so that it can again become a profitable business that creates great journalism. Unfortunately for him, those two goals are increasingly incompatible.
Chittum comes closest to admitting this when he writes:
By handing all that cash back to shareholders while disinvesting in its newspaper, the company is effectively saying that spending money on the hallowed Post is like throwing it down the rathole—it sees no possibility of making a return on any net investment there. That may actually be true, but it’s bad for the country, and it’s not very Swashbuckling Capitalist of them.
Chittum is of course correct that when the Post Company cuts back on journalism, it’s bad for the country. He’s also correct that investing in the Post would be money down a rathole. He fails to mention, however, that the logic of these two observations point in opposite ways.
If, as a citizen, he wants investment in journalism, then he doesn’t want more capitalism from owners, especially not the swashbuckling kind. If, as a shareholder, he wants more profit, then the last thing he wants the Washington Post Company to do is spend more on the newsroom. Chittum comes so close to arriving at the obvious conclusion—in its current configuration, the Post is basically screwed—then doesn’t follow his own logic all the way through. If he did, the animating theme of his piece—blame management—would be harder to support.
Yet Chittum’s own observation about the investment rathole points to deeper, more secular changes than mere financial nous could quickly remedy. The problem the Post faces, the deep problem, isn’t bad management (though good management would be useful right about now). The problem is that the odd logic of newspapers, where the owner of a reliably profitable advertising platform would be willing and able to subsidize a newsroom, doesn’t work as well as it used to.
The Post has responded to these grim realities with significant newsroom cuts, but they have dissembled about the effect of these cuts, which Chittum rightly calls them on:
The Post would like you to think that it’s doing more with less, but that’s hamsterized nonsense. Then-managing editor Raju Narisetti’s assertion last summer … that he had slashed the newsroom by 25 percent “without overtly impacting quality” was as bogus as it was offensive.
This is right—merely cutting headcount from a traditional newsroom just forces more work into fewer hands. But no matter how papers respond, making do with less is a forced move. Chittum is right that the Post Co. management should stop propping up its share price. (The New York Times’s greatest financial misstep in 50 years didn’t have to do with acquisitions or real estate, but buybacks.) He’s also right that they should turn to their most loyal readers for income, via a digital subscription service of the sort the Times has implemented. But even successes like that don’t replace past losses.
Furthermore, lost revenue isn’t the only change befalling what we used to call the news industry. It’s not even the most significant change. To adapt to the current ecosystem, the Post (like all papers) will have to alter the way it works, not just the way it makes money.
A good example of altered process has sprung up in the Post’s back yard: Homicide Watch. The website covers every murder in DC. (Contrast the Post’s embarrassingly selective coverage.) The front page lists breaking news on homicides and updates on existing cases; there is a page for every victim as well (and one for every named assailant). Every update tied to a particular murder is posted on the victim’s page, providing a chronology of the investigation and any subsequent trial. The comments on the victim pages, heartbreaking and vital, serve as a rolling eulogy for one of most murder-prone cities in the country.
Because the content is so intertwined (the pages of multiple victims in the same assault are linked, as are the pages of the victim and the accused), Homicide Watch is more like a database than a news wire; each additional detail posted raises the value of the whole collection, a pattern that copies more from Wikipedia than from the traditional newspaper coverage.
Homicide Watch provides far broader crime coverage than the Post, coverage of clear value to the community, and does so in a way that makes that value cumulative, rather than just spinning out updates on the hamster wheel. In comparison with the Post, though, the most important thing about Homicide Watch is that they do all this with two employees: Laura Amico as the editorial voice, and her husband, Chris, who developed the platform and works part time.
When a two-person outfit can cover such a critical issue better than the reigning local paper, with much less overhead, it’s evidence that doing more with less is possible, but it’s also evidence that this requires far more than reducing expenses. Homicide Watch isn’t just a tight operation (though it is that); it’s a brilliant re-imagining of what it means to be a news outlet.
Once you accept that all that free money from the middle of last decade is never coming back, you are left with two visions of newspapers’ future: diminution or re-invention. In the Post’s case, if you believe it can only be as good as it used to be by becoming as rich as it used to be, then you believe it will remain diminished, forever stuck doing less with less.
If, on the other hand, you imagine a Post that returns to, or even improves on, its best work, then by definition you are imagining it can somehow do more with less. This problem is not financial—it is foundational. It requires asking anew what good journalism looks like, in a world where the Internet exists.
What ails the Post isn’t just a loss of income, but a loss of imagination. To adapt, they will need to start treating stories as part of a larger stream (like Homicide Watch), or how to turn to the public for raw material (like PoliceMisconduct.net). They will need to try new things: better ways for their readers to talk about news (as The Huffington Post provides), or automating the writing of formulaic stories (as Narrative Science does). They could become more collaborative, partnering more to get access to expertise not on staff (as papers have done with organizations ranging from NPR to ProPublica to Wikileaks.)
Changing the way the Post works will be painful, of course, and there’s no guarantee that any re-invention of its structure and processes would work. There is a guarantee, however, that, left in its current configuration, merely stanching the bleeding, without an accompanying transformation, will merely move them out of emergency room and into the hospice.
The Post needs to take advice from a paper that had dozens of quarters of shrinking revenue, and then, 3 quarters ago, for the first time in years, grew revenue- The New York Times. The only mystery we have to solve is this- what did the NYT change about 4 quarters ago? Hmmm...what was that? Gee, golly, what could they have started doing around march/april of 2011 that was different and grew revenue? Hmmm musta been better "crowd-sourcing" or something like that...god knows that drives sooooo much fucking revenue.
#1 Posted by Stephen, CJR on Thu 31 May 2012 at 01:41 PM
Stephen: Who are you arguing with? if you read this article and interpreted it as "The Post needs more crowd-sourcing" I have to wonder about your reading comprehension skills.
#2 Posted by Patrick, CJR on Thu 31 May 2012 at 02:26 PM
Clay Shirky's text here seems to be out of focus:
--Chittum comes closest to admitting this when he writes:
By handing all that cash back to shareholders while disinvesting in its newspaper, the company is effectively saying that spending money on the hallowed Post is like throwing it down the rathole—it sees no possibility of making a return on any net investment there. That may actually be true, but it’s bad for the country, and it’s not very Swashbuckling Capitalist of them.
Chittum is of course correct that when the Post Company cuts back on journalism, it’s bad for the country. He’s also correct that investing in the Post would be money down a rathole. He fails to mention, however, that the logic of these two observations point in opposite ways.
If, as a citizen, he wants investment in journalism, then he doesn’t want more capitalism from owners, especially not the swashbuckling kind. If, as a shareholder, he wants more profit, then the last thing he wants the Washington Post Company to do is spend more on the newsroom.--
#3 Posted by Clayton Burns, CJR on Thu 31 May 2012 at 02:31 PM
--By handing all that cash back to shareholders while disinvesting in its newspaper, the company is effectively saying that spending money on the hallowed Post is like throwing it down the rathole...
--He’s also correct that investing in the Post would be money down a rathole.
These two statements do not add up.
--...and it’s not very Swashbuckling Capitalist of them.
--...especially not the swashbuckling kind.
Nor do these two.
#4 Posted by Clayton Burns, CJR on Thu 31 May 2012 at 02:38 PM
Mr. Shirky seems to be suggesting that WaPo develop more tiny grant-funded (?) projects like Homicide Watch.
This is understandable in light of Shirly's success in grant-snagging, but one wonders how stable--or sustainable--his model would be if scaled up to any degree.
#5 Posted by Edward Ericson Jr., CJR on Thu 31 May 2012 at 03:55 PM
I thnk you're missing his primary point re Homicide Watch, Edward. Which is that HW has succeeded in creating a news platform that puts individual news stories in context "rather than just spinning out updates on the hamster's wheel."
#6 Posted by Richard Karpel, CJR on Thu 31 May 2012 at 07:16 PM
So long as the Internet remains relatively free from govt control, no establishment outlet is immune to the consequences of lying for the govt and concealing its crimes. In any case, why are y'all mourning the downfall of The Regime's PR organ? This is the time for cheer! The MSM are dying! Long live the free press!
#7 Posted by Dan A., CJR on Thu 31 May 2012 at 08:45 PM
HW is a noble effort, but reporting every instance of a specific event sounds like hamsters spinning. Also (and I hate to say this), I wonder just how many eyeballs HW will garner in the long term? Unfortunately, our society tends not to care about what poor people do to each other.
#8 Posted by JLD, CJR on Thu 31 May 2012 at 09:09 PM
The papers that are flying off the shelves here in Virginia are copies of "Gotcha!", launched by Media General last year and perhaps now a Warren Buffet paper.
A buck a copy, newsstand only (I think).
Mugshots and pithy commentary from the local jails. News that actually interests people, much like "Homicide Watch".
#9 Posted by padikiller, CJR on Thu 31 May 2012 at 09:29 PM
Thanks for this, Clay. I have a few thoughts in response and will write them up soon.
#10 Posted by Ryan Chittum, CJR on Fri 1 Jun 2012 at 01:28 AM
I'm kinda gob-smacked buy the literal approach to some of the comments above and the lack of imagination on display. Which is of course Mr. Shirky's point. For the hard of understanding: Homicide Watch is a great illustration of reimagining news product. It's not a prescription, it's a concept.
#11 Posted by simon billing, CJR on Fri 1 Jun 2012 at 11:22 AM
Right, Simon, it's a "concept." Which is well in keeping with Mr. Shirky's approach as a "consultant."
So is his point--which speaks to the problem which is secondary, at best.
If the problem with newspapers were that they don't produce useful news products, then readers would flee, and Shirky's example would have some utility. But more people read newspapers now than ever before in history--declining in quality though they are. What readers are not doing is PAYING. This is the main problem.
You & me and Clay Shirky can sit around and puff the peace pipe all day, and come up with all kinds of marvelous concepts to improve newspapers' products. The online ones especially.
We should do that--literally--just as soon as someone comes up for a way for newspaper companies to get money for them.
#12 Posted by Edward Ericson Jr., CJR on Fri 1 Jun 2012 at 12:42 PM
>>>If the problem with newspapers were that they don't produce useful news products, then readers would flee, and Shirky's example would have some utility. But more people read newspapers now than ever before in history . . .
This is an important point. The public loves professional newspaper content. It doesn't seem to love content developed on the Homicide Watch model. (It may but it doesn't look like it.) The problem newspapers face online is that advertising doesn't pay well. So here comes Shirky who essentially says, you know the content you make that's so popular? Change it and produce content that may not be so popular. This seems silly to me. So does Shirky, who never backs up his platitudes about transformation with any numbers from the business side.
#13 Posted by Robert Levine, CJR on Fri 1 Jun 2012 at 01:17 PM
Here's my response.
#14 Posted by Ryan Chittum, CJR on Fri 1 Jun 2012 at 02:07 PM
This sounds like a bunch of blacksmiths debating industry growth strategies, circa 1903.
#15 Posted by padikiller, CJR on Fri 1 Jun 2012 at 02:30 PM
Dear Sirs:
Buybacks are a disaster for the average stockholder.
They mean:
1. the management can't think of any profitable internal investments
to make with all the "excess" cash.
2. the average stockholder does not get in on the buybacks because
they are not offered to the stockholders at large.
3. insider large stockholders get to sell their shares to the company
at the highest price possible; it's hard for large stockholders normally to
unload large holdings without depressing the regular stock exchange prices.
4. the investment analysts are not fooled by the minor reduction in
shares outstanding (and higher earnings per share). It's just a blip.
5. And the company continues operations, but with less cash on hand
to do anything productive.
Sincerely,
Carl Olson
Chairman
Fund for Stockowners Rights
P. O. Box 6102
Woodland Hills, CA 91365
818-223-8080
#16 Posted by Carl Olson, CJR on Fri 1 Jun 2012 at 02:52 PM
I don't think Clay Shirky has ever actually looked at Homicide Watch. It means well, but it's crap. It's just a compilation of press releases and court documents, and links to other people's reporting. Laura Amico may be a nice person, but she never actually goes out and talks to anyone. It's not "Brilliant re-imagining" of anything. It's just random, non-contextualized posting of the latest murder (never any new or unique info about a murder, just an uninformative police press release) or bland recounting of a court proceeding. The Post has never covered every murder, now or 20 years ago, because its audience doesn't care about every murder. The hype about Homicide Watch is nonsense. It's just a crime news aggregator. Big deal.
#17 Posted by Sane Person, CJR on Fri 1 Jun 2012 at 04:19 PM
Here goes another futile post trying to get someone interested in learning how to sell what News papers throw away.
The decline in News Paper sales and news papers is due to the fact that newspapers are using the model for journalism that is at least as old as John Peter Zenger.
Newspapers sell cheap paper and cheap ink retail. Anything you can put on or into a newspaper that will get people to buy the newspapers therefor news. Since about the only people willing to pay to put items into the paper are advertisers, advertizing is therefor news.
That model is failing because virtually all of what a newspaper contains is easily obtained else where.
Newspapers could be purveyors of news, that is information of very recent vintage put in context, something we all need, but that costs paper space and paper space is very lmited.
Buy the end of the 1970's it became possible for the newspaper industry to sell the news, but nobody, (me excluded) has figured it out.
I've been trying to get the attention of someone who wants to make money selling news papers badly enough to ask about how to do ity.
I get ignored every time I try,probably because anyone with a newspaper feels that an outsider can't have the knowledge needed to tell journalists how to prosper in their industry.
Well, journalism as it is taught and practiced isn't a profitable industry any more. There isn't anyone in the industry who knows hoe to make money in the business, proven by the fact that nobody is making money in the business.
There is a way, and it is for sale.
Interested parties can contact me, ceflynline@msn.com, and find out the price, (cheap, really) and decide if they can afford to learn how to do it.
#18 Posted by Earl H Moreo, CJR on Sat 2 Jun 2012 at 01:02 PM
Corporations today must support their share prices or face confiscation by the feds. What all you journalists are overlooking is the result of ERISA, the fed's attempt to protect pensions from destruction as business suffers from the cost of growing retirees at the expense of those working! Look it up and see the nightmare! It is not only Social SECURITY that is in jeopardy...private pensions are going broke too!
The real problem is that journalists have become so indoctrinated against capital and what it does that they cannot think anymore! This whole article is an example of that directed indoctrination. They don't know the history of their profession, how it began and what it was meant to do. The schools of journalism have become nothing but instructors in propaganda, all against economics as it is. As a result, they are going down and the sooner the better!
#19 Posted by Alice Maxwell, CJR on Sat 2 Jun 2012 at 08:04 PM
Shirky says the Post should partner with other news outlets. It already has. WaPo regularly runs stories from ProPublica, Kaiser Health News, New Scientist, and Science magazine.
#20 Posted by viggster, CJR on Mon 4 Jun 2012 at 02:25 PM